Experienced international sales professional with a background in sales across the UK, Ireland, South Africa, and the Middle East. Skilled in client relationship management, sales strategies, and contract negotiation. Known for customer-centric approach to enhance client retention and satisfaction. Proven track record in fostering long-term partnerships and driving revenue growth. Thrives in international environments and ready for next professional challenge.
Identifying needs and new sales opportunities in my customer territory (UK) for the English-speaking market. Responsible for the full sales cycle, discovering – managing and closing opportunities to achieve my target. Following department and company procedures to provide feedback where appropriate. Confident communication manners, dealing with both, external and internal customers and stakeholders. Building a robust pipeline to generate top outcomes in revenue, growth, and profit. Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
Identify sales-ready leads via outbound prospecting. Manage sales cycle of each prospect in CRM through strategic reasoning and keeping information updated by providing accurate reports. Working closely with the Account Management team to ensure clients achieve their business goals. Managed lead generation initiatives using CRM software to track interactions and customer data.
Outbound sales and team support, target account generation through extensive market research. The first point of contact with top executives in leading retail organizations is by evaluating challenges and key needs.
EFL professional, Business English Communication focus. Public speaking, translation, interpretation, and elocution training. Conducted individual coaching sessions to improve verbal and non-verbal communication skills. Developed tailored communication strategies to enhance client engagement and satisfaction.
Editing, formatting, and translation (SPA-ENG) of audio-visual material. Collaborated with designers to ensure alignment of visual elements with editorial standards. Reviewed content submissions for adherence to brand guidelines and quality expectations.