Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
Timeline
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Nicholas Lotz Cooper

Nicholas Lotz Cooper

Madrid

Summary

Experienced international sales professional with a background in sales across the UK, Ireland, South Africa, and the Middle East. Skilled in client relationship management, sales strategies, and contract negotiation. Known for customer-centric approach to enhance client retention and satisfaction. Proven track record in fostering long-term partnerships and driving revenue growth. Thrives in international environments and ready for next professional challenge.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Account Manager UKI

Keyloop (UK) Limited
01.2023 - Current

Identifying needs and new sales opportunities in my customer territory (UK) for the English-speaking market. Responsible for the full sales cycle, discovering – managing and closing opportunities to achieve my target. Following department and company procedures to provide feedback where appropriate. Confident communication manners, dealing with both, external and internal customers and stakeholders. Building a robust pipeline to generate top outcomes in revenue, growth, and profit. Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.

Inside Sales Representative

Expandi Group
01.2022 - 01.2023

Identify sales-ready leads via outbound prospecting. Manage sales cycle of each prospect in CRM through strategic reasoning and keeping information updated by providing accurate reports. Working closely with the Account Management team to ensure clients achieve their business goals. Managed lead generation initiatives using CRM software to track interactions and customer data.

Sales Development Representative

Nextail Labs
01.2021 - 01.2022

Outbound sales and team support, target account generation through extensive market research. The first point of contact with top executives in leading retail organizations is by evaluating challenges and key needs.

EFL Communications Coach

Hexagone Language Solutions
01.2012 - 01.2021

EFL professional, Business English Communication focus. Public speaking, translation, interpretation, and elocution training. Conducted individual coaching sessions to improve verbal and non-verbal communication skills. Developed tailored communication strategies to enhance client engagement and satisfaction.

Subtitle and Audio-visual editor

Comtranslations
01.2016 - 01.2017

Editing, formatting, and translation (SPA-ENG) of audio-visual material. Collaborated with designers to ensure alignment of visual elements with editorial standards. Reviewed content submissions for adherence to brand guidelines and quality expectations.

Education

Bachelor’s degree - Politics, Philosophy and Economics

The University of South Africa (UNISA)
06-2026

Master - Import/export, International Commerce, and marketing

Esneca Business School
01.2019

Diploma - Media Design and Technology, Live Design and Bauhaus

Damelin, Allenby Campus
01.2005

Skills

  • Client engagement strategies
  • Strategic client engagement
  • Territory performance optimization
  • Sales prospect identification
  • Customer-centric

Certification

  • 2023 – Outcome selling training. Consultative selling – outcome based. Dubai - Baker Communications Inc
  • 2021 - Salesforce CRM training. Customer relationship management course.
  • 2021 - Prime Resource Group. Diagnostic Business Development course.
  • 2020 - Cambridge Assessment. Online language teaching course.
  • 2016 - GoSub TV. Audio-visual subtitling course.
  • 2009 - TESOL, TT Madrid. Teaching English as a second language

LANGUAGES

English – Native
Spanish – Advanced

Timeline

Sales Account Manager UKI

Keyloop (UK) Limited
01.2023 - Current

Inside Sales Representative

Expandi Group
01.2022 - 01.2023

Sales Development Representative

Nextail Labs
01.2021 - 01.2022

Subtitle and Audio-visual editor

Comtranslations
01.2016 - 01.2017

EFL Communications Coach

Hexagone Language Solutions
01.2012 - 01.2021

Master - Import/export, International Commerce, and marketing

Esneca Business School

Diploma - Media Design and Technology, Live Design and Bauhaus

Damelin, Allenby Campus

Bachelor’s degree - Politics, Philosophy and Economics

The University of South Africa (UNISA)
Nicholas Lotz Cooper