Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nelson Lombo Paez

Technical Lead DevOps + Artificial Intelligence
Madrid

Summary

Technical Lead with over 9 years of experience in IT, DevOps and cloud technologies, specializing in AI solutions, automation and container orchestration. I currently lead the global support team for Red Hat OpenShift Artificial Intelligence (RHOAI), managing post-sales and ensuring technical success and adoption of AI solutions at enterprise customers. Significant experience in technical leadership roles, team development and complex problem solving in cloud and DevOps environments.

Proven leader in DevOps and AI solutions, with a track record of reducing downtime and enhancing team collaboration at Red Hat. Skilled in Python, Kubernetes, and fostering team development, I excel in implementing efficient CI/CD pipelines and driving AI adoption, ensuring customer success and operational excellence.

Overview

7
7
years of professional experience

Work History

Teacher

Keepcoding
Madrid
04.2024 - Current
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Technical Lead – Red Hat OpenShift Artificial Inte

Red Hat
08.2020 - Current
  • I lead the creation and development of the global RHOAI support team, establishing workflows, best practices and training plans.
  • I act as the primary technical point of contact for post-sales, ensuring the integration, troubleshooting and optimization of Red Hat OpenShift AI solutions.
  • I collaborate closely with TAMs, SSAs and the sales team to drive AI adoption and ensure customer success in AI product deployments.
  • I lead complex problem solving efforts and act as an escalation point for advanced technical issues.

Senior Software Maintenance Engineer En AI & MLOps

Red Hat
Madrid - Remote
06.2023 - 04.2024
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.
  • Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.

DevOps Engineer

T20
03.2019 - 08.2020
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.

DevOps Consultant

Altran I+D
11.2017 - 03.2019
  • Increased collaboration between development and operations teams through cross-functional workshops, trainings, and communication channels.
  • Contributed to the organization''s overall success by staying current on industry trends, emerging technologies, and best practices in DevOps methodologies, continuously incorporating this knowledge into ongoing projects and team trainings.

Education

High School Diploma -

I.E.S Europa
Rivas Vaciamadrid
04.2001 -

Skills

Lenguajes y Herramientas: Python, Ansible, Terraform, Kubernetes, OpenShift, RHEL AI, Kafka, GitOps, Tekton

ClasIA y DevOps: Implementación de soluciones de IA, MLOps, automatización de procesos, orquestación de contenedoressroom Instruction

Gestión de Equipos: Creación y desarrollo de equipos técnicos, formación y mentoring de nuevos integranteslum Implementation

Soporte Técnico: Experto en resolución de problemas complejos, soporte técnico y postventa de soluciones empresariales

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Portuguese
Upper intermediate (B2)
French
Intermediate (B1)

Timeline

Teacher

Keepcoding
04.2024 - Current

Senior Software Maintenance Engineer En AI & MLOps

Red Hat
06.2023 - 04.2024

Technical Lead – Red Hat OpenShift Artificial Inte

Red Hat
08.2020 - Current

DevOps Engineer

T20
03.2019 - 08.2020

DevOps Consultant

Altran I+D
11.2017 - 03.2019

High School Diploma -

I.E.S Europa
04.2001 -

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Nelson Lombo PaezTechnical Lead DevOps + Artificial Intelligence