Neela Lerental Cohen
Ibiza
Summary
Positive and upbeat personality makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Restaurante La Paloma
Ibiza
06.2024 - 09.2024
- Managed reservations, waitlists, and special requests.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Take-Out Server
Picadeli
Ibiza
02.2024 - 06.2024
- Performed opening duties such as restocking supplies and checking equipment.
- Maintained cleanliness of lobby area including wiping down tables, chairs and counters.
- Performed cashier duties such as taking payments, counting money, and making change.
- Stocked shelves with necessary supplies.
- Cleaned work areas throughout shift.
- Followed approved recipes while preparing meals for customers ensuring consistency in taste and presentation.
- Worked closely with other team members to ensure smooth operations of the store.
- Greeted customers, answered queries, and processed payments for purchases.
Bartender
La Paloma Cafe
Ibiza
04.2022 - 10.2023
- Developed good working relationships with fellow employees through effective communication.
- Provided drink suggestions to customers based on their preferences.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Served drinks and prepared specialty beverages.
Education
High School Diploma -
Morna International College
Ibiza06-2022
Skills
- Reservation coordination
- Dining customer service
- Table setting arrangements
- Greeting guests
- Active Learning
- Buffet setup and takedown
- Positive Attitude
- Handling Complaints
- Teamwork and Collaboration
Languages
Spanish
First Language
English
Proficient (C2)
C2
Hebrew
Proficient (C2)
C2
Italian
Elementary (A2)
A2
Timeline
Restaurant Hostess
Restaurante La Paloma
06.2024 - 09.2024
Take-Out Server
Picadeli
02.2024 - 06.2024
Bartender
La Paloma Cafe
04.2022 - 10.2023
High School Diploma -
Morna International College
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