Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ndzi Naphtali Anchang

Ndzi Naphtali Anchang

Housekeeping Supervisor
Buea

Summary

Energetically driven and versatile, with a proven track record of enhancing guest satisfaction at WDC Apart Hotel and streamlining operations. Expert in room attendance and bathroom sanitation with an adept at driving social media campaigns, I excel in work planning and organizing, achieving high levels of customer satisfaction. My background showcases a unique blend of hard and soft skills, vital for dynamic work environments.

Overview

12
12
years of professional experience

Work History

Hotel Room Attendant

Madam Ross Mary (Manager of WDC Apart Hotel)
02.2022 - Current
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Managed inventory levels and replenished supplies as needed, minimizing waste and reducing costs.
  • Assisted in the development of new cleaning procedures resulting in streamlined operations.
  • Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.

Warehouse Worker

Madam Emilia Nchong (Manager of Njeiforbi Complex)
04.2019 - 07.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Barbershop Manager

Self-employed
01.2013 - 01.2019
  • Coordinated workshops and training sessions for professional development of staff members.
  • Enforced health and safety protocols to ensure compliance with industry regulations and maintain an accident-free workplace.
  • Implemented social media campaigns that showcased the barbershop's workmanship, leading to increased online engagement from potential clients.
  • Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.

Education

High School Diploma -

BGS MOLYKO BUEA
BUEA CAMEROON
04.2001 -

Skills

front desk

Languages

English
Advanced (C1)

Timeline

Hotel Room Attendant

Madam Ross Mary (Manager of WDC Apart Hotel)
02.2022 - Current

Warehouse Worker

Madam Emilia Nchong (Manager of Njeiforbi Complex)
04.2019 - 07.2021

Barbershop Manager

Self-employed
01.2013 - 01.2019

High School Diploma -

BGS MOLYKO BUEA
04.2001 -

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Ndzi Naphtali AnchangHousekeeping Supervisor