
Dedicated hospitality professional with a proven track record of enhancing operational efficiency and improving guest satisfaction in fast-paced environments. Experienced in housekeeping, food service, and customer interactions, with strong expertise in maintaining high cleanliness standards. Proficient in English and skilled in MS Office tools, HTML, CSS, and JavaScript. Currently pursuing a Bachelor of Business Administration (International Business) to expand expertise in global operations and hospitality management.
Ensured heritage suites and common areas were maintained to exceptional cleanliness standards.
Assisted senior housekeeping staff in cleaning guest rooms and maintaining common areas.