Summary
Overview
Work History
Education
Skills
Timeline
Generic

Navneet Kaur

Housekeeping & Customer Server
Helsinki

Summary

Dedicated hospitality professional with a proven track record of enhancing operational efficiency and improving guest satisfaction in fast-paced environments. Experienced in housekeeping, food service, and customer interactions, with strong expertise in maintaining high cleanliness standards. Proficient in English and skilled in MS Office tools, HTML, CSS, and JavaScript. Currently pursuing a Bachelor of Business Administration (International Business) to expand expertise in global operations and hospitality management.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Housekeeper

Piktly Oy
03.2025 - 11.2025
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Site Cleaner

Piktly
10.2024 - 02.2025
  • Maintained open lines of communication with supervisors regarding progress updates or challenges encountered during daily task completion.
  • Conducted regular assessments of area needs based on project progression, adjusting workload accordingly for efficient performance.
  • Supported project timelines by completing assigned cleaning tasks within designated timeframes without sacrificing quality standards.
  • Maintained cleanliness in high-traffic areas, resulting in a more pleasant experience for all site users.
  • Provided excellent customer service to clients, addressing any concerns or requests related to site cleanliness promptly and professionally.

Housekeeping Associate

Dev Kohli – Boutique Heritage Stay
01.2023 - 07.2024

Ensured heritage suites and common areas were maintained to exceptional cleanliness standards.

  • Specialized in guest-focused housekeeping: preparing rooms with cultural touches and personalized details to enhance guest experience.
  • Introduced small process improvements (like faster room turnaround methods) that helped boost operational efficiency.
  • Coordinated with front-desk and F&B staff to ensure seamless service during peak tourist seasons.

Housekeeping Staff

The Raj Palace
04.2021 - 12.2022
  • Delivered housekeeping services in a luxury heritage hotel, ensuring top-level guest satisfaction.
  • Maintained guest rooms, banquet halls, and heritage areas with attention to detail.
  • Supported special events and VIP stays by preparing clean, organized spaces.
  • Coordinated with the housekeeping team to meet strict cleanliness and service standards.
  • 1 year 9 months

Housekeeping Associate

Trim Boutique Parkota Haveli
09.2020 - 03.2021
  • Maintained guest rooms, lobbies, and dining areas in a busy 3-star heritage hotel.
  • Ensured high cleanliness standards and responded promptly to guest requests.
  • Collaborated with team members to complete daily cleaning schedules on time.
  • Gained hands-on experience in heritage property upkeep and guest hospitality.
  • 7 months

Housekeeping Intern

Hotel Vikramaditya
03.2020 - 08.2020

Assisted senior housekeeping staff in cleaning guest rooms and maintaining common areas.

  • Learned proper use of cleaning chemicals and equipment under supervision.
  • Supported laundry operations and inventory management for cleaning supplies.
  • Gained practical knowledge of hospitality standards and guest service etiquett6 month

Education

Bachelor Of Cleaning & Facility Management - Bachelor Of Cleaning & Facility Management

PTU University
PTU University-Jalandhar, India
01.2021

Skills

  • Time Management – Skilled in organizing tasks and completing cleaning schedules within deadlines

  • Communication Skills – Clear and professional interaction with staff, supervisors, and guests

  • Problem Solving – Quick in identifying issues (spillages, maintenance needs, guest requests) and resolving them effectively

  • Team Management – Ability to guide and support team members to complete cleaning tasks efficiently

  • Customer service:-Communicating politely and professionally with clients, staff, or residents while performing cleaning tasks

Timeline

Housekeeper

Piktly Oy
03.2025 - 11.2025

Site Cleaner

Piktly
10.2024 - 02.2025

Housekeeping Associate

Dev Kohli – Boutique Heritage Stay
01.2023 - 07.2024

Housekeeping Staff

The Raj Palace
04.2021 - 12.2022

Housekeeping Associate

Trim Boutique Parkota Haveli
09.2020 - 03.2021

Housekeeping Intern

Hotel Vikramaditya
03.2020 - 08.2020

Bachelor Of Cleaning & Facility Management - Bachelor Of Cleaning & Facility Management

PTU University
Navneet KaurHousekeeping & Customer Server