Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Navdeep Kaur

Navdeep Kaur

Badalona

Summary

I am a dedicated and versatile professional with 6 years of experience in high-pressure customer service, retail, and transportation roles. My background includes working as a Supermarket Cashier, a Bus Assistant (managing ticket sales and passenger communication), and a Sales Clerk in a souvenir shop. I offer a unique and powerful linguistic profile that allows me to bridge communication gaps for a global clientele. I am a native speaker of Hindi, Urdu and Punjabi, Sanskrit and I possess an Advanced level of Spanish. Additionally, I have a strong command of Catalan (beyond basic proficiency), along with a working knowledge of Italian.

I am a reliable, fast learner who remains calm under pressure, whether I am managing a busy cash register, selling tickets on a moving bus, or providing roadside assistance to people in need. I am committed to accuracy, hard work, and making every customer feel understood.

Overview

8
8
years of professional experience

Work History

Aerobus

Aerobus Staff / Route Assistant
Barcelona
12.2023 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Trained new staff on sales techniques and product knowledge to improve team performance.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Informed customers about current promotions to drive sales growth and improve customer engagement.
  • Contributed to event marketing, sales and brand promotion.

Supermarket DIA

Cashier / Sales Clerk
Badalona, Spain
11.2020 - 12.2023
  • Handled cash, credit, and digital payments accurately to ensure financial integrity.
  • Trained new cashiers on checkout procedures and customer service standards.
  • Resolved customer complaints effectively to maintain satisfaction and loyalty.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.

Souvenir Shop Staff Member

Sales Assistant
Barcelona, Spain
02.2018 - 10.2020
  • Assisted in daily operations, ensuring efficient customer service and product availability.
  • Demonstrated product knowledge to enhance customer experience and drive sales.
  • Engaged customers, providing personalized recommendations based on preferences.

Education

CFGM Operacions De Laboratori

L´institut Provençana
L'Hospitalet De Llobregat, Spain
2016

High School Diploma -

L’Institut Eugeni D’Ors
L'Hospitalet De Llobregat, Spain
2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Organizational skills
  • Clear communication skills
  • Attention to detail

Languages

Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
English
Advanced (C1)
Spanish
Advanced (C1)
Catalan
Upper intermediate (B2)
Italian
Beginner (A1)

Timeline

Aerobus

Aerobus Staff / Route Assistant
12.2023 - Current

Supermarket DIA

Cashier / Sales Clerk
11.2020 - 12.2023

Souvenir Shop Staff Member

Sales Assistant
02.2018 - 10.2020

CFGM Operacions De Laboratori

L´institut Provençana

High School Diploma -

L’Institut Eugeni D’Ors
Navdeep Kaur