Nathalie François
Daganzo
Summary
I am a person with more than 20 years of experience working at airport, dealing with passengers and colleagues.
I consider myself very motivated to assume new challenges.I am a service-orientated person and good on conflict resolution.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Supervisor
Groundforce
02.2007 - Current
- check-in and flights closure
- control and organize the management of check-in agents
- operational requirements of each airlines companies,AIR EUROPA,ALITALIA,AIR TRANSAT, MIDDLE EAST,KUWAIT
- Airport securities courses,laboral risk prevention
- training Gaetan ,Altea, Arco(Alitalia)
Supervisor
Air Europa
10.2006 - 02.2007
- check-in and boarding agent
- flights closure
- control and organize the management of check-in agents
- supervisor flights training DCS,GAETAN systems
Air Traffic Agent
Air Europa
02.2003 - 10.2006
- check-in and boarding agent
- Trainer of passengers Handling , check-in , boarding, documentation
Trainer
Mar Handling
06.2004 - 07.2004
- trainer of handling for the creation of Mar Handling company
Promotor
KLM
12.2002 - 01.2003
- persuade passengers to be members of Skyteam
Air Traffic Agent
Air Europa
02.2002 - 08.2002
- check-in and boarding, DCS system
Intership
Air Europa
09.2001 - 02.2002
- traffic department
Accounting Administrator
Rodrigo Y Reyes SL
09.2000 - 06.2001
- administrative at currency exchange office
Translator and Interpreter
Periódico Costa Blanca
07.2000 - 06.2001
Education
Air Traffic Agent - Tourism And Travel Management
Centro De Estudios Delicias
Madrid 09.2001 - 01.2002
Diploma - Language Interpretation And Translation
CLUNY-I.S.E.I.T
Madrid 09.1996 - 06.1998
DELE - Spanish Language And Literature
Instituto Cervantes
Barcelona 09.1995 - 06.1996
Baccalaureate - Languages, Literatures And Linguistic
Lycée Beauregard
Nancy-FranciaLanguages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Elementary (A2)
French
Bilingual or Proficient (C2)
Timeline
Supervisor
Groundforce
02.2007 - Current
Supervisor
Air Europa
10.2006 - 02.2007
Trainer
Mar Handling
06.2004 - 07.2004
Air Traffic Agent
Air Europa
02.2003 - 10.2006
Promotor
KLM
12.2002 - 01.2003
Air Traffic Agent
Air Europa
02.2002 - 08.2002
Intership
Air Europa
09.2001 - 02.2002
Air Traffic Agent - Tourism And Travel Management
Centro De Estudios Delicias
09.2001 - 01.2002
Accounting Administrator
Rodrigo Y Reyes SL
09.2000 - 06.2001
Translator and Interpreter
Periódico Costa Blanca
07.2000 - 06.2001
Diploma - Language Interpretation And Translation
CLUNY-I.S.E.I.T
09.1996 - 06.1998
DELE - Spanish Language And Literature
Instituto Cervantes
09.1995 - 06.1996
Baccalaureate - Languages, Literatures And Linguistic
Lycée Beauregard