NATALY ZAPATA CARDENAS ZAPATA
Nottingham
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
Wagamama
Nottingham
10.2021 - 08.2023
- Greeted customers and answered questions about menu items.
- Answered phone calls from customers inquiring about take-out orders or reservations.
- Ensured compliance with health and safety regulations in the restaurant.
- Tracked inventory of supplies and communicated needs to management team.
- Processed customer payments accurately and efficiently.
- Performed opening and closing duties as assigned by management staff.
Clinical Technician
Quotient Sciences
Nottingham
12.2019 - 07.2020
- Maintained a clean and organized work environment in accordance with safety regulations.
- Performed venipunctures, finger sticks, and heel sticks on patients for laboratory testing.
- Conducted quality assurance checks on all laboratory equipment prior to use.
- Monitored vital signs of volunteers and reported any abnormalities to the physician or nurse immediately.
- Ensured that all necessary supplies were stocked in clinical areas at all times.
- Prepared specimens for testing by centrifuging blood samples and performing other specimen processing tasks.
- Collected biological specimens from patients according to established protocols.
Childminder
Faber family
London
02.2017 - 07.2019
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Organized various activities, games, crafts and outings to keep children entertained.
- Helped complete homework, school projects and chores.
Education
Bachelor of Science - Neuroscience
University of Nottingham
Nottingham08.2023
A Levels -
Woodhouse College
London06.2018
Skills
- Team Collaboration
- Adaptability
- Active listening
- Problem solving
- Time management
- Emotional intelligence
- Excellent customer service
- Great performance under pressure
Certification
Certificate of 200 hours of vinyasa and ashtanga yoga in Rishikesh, India.
Languages
- Francés, Nivel básico
- Inglés, Nivel avanzado
- Español, Nativo
Languages
Spanish
First Language
English
Proficient (C2)
C2
Timeline
Front of House Staff Member
Wagamama
10.2021 - 08.2023
Clinical Technician
Quotient Sciences
12.2019 - 07.2020
Childminder
Faber family
02.2017 - 07.2019
Bachelor of Science - Neuroscience
University of Nottingham
A Levels -
Woodhouse College
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