Natalia Koronczewska

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Generated new business with marketing initiatives and strategic plans.

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Built and cultivated long-term quality relationships with over 30 clients by addressing needs and providing superior customer service
• Developed customer relationships and increased overall sales by 30%
• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problemsolving.

• Resolved technical issues individually and well as team.
  • Organized and prioritized work to complete assignments in efficient
  manner and time while analyzing processes and identifying improvement
  opportunities.
  • Provided superior customer service to clients by actively listening to all
  questions and concerns before addressing their issues.
  • Quickly learned new skills and applied them to daily tasks in order to improve
  efficiency and productivity.
• Handled 15-20 calls per day to address customer inquiries and concerns
• Prepared variety of different written communications, reports and documents
• Worked with customers to understand needs and provide excellent service

Resolved technical issues individually and well as a team.
• Organized and prioritized work to complete assignments in efficient
manner and time while analyzing processes and identifying improvement
opportunities.
• Provided superior customer service to clients by actively listening to all
questions and concerns before addressing their issues.
• Quickly learned new skills and applied them to daily tasks in order to improve
efficiency and productivity.

• Evaluated and responded to incoming sales leads and requests for technical support assistance.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Translated complex technical issues into digestible language for non-technical users.