Horse riding, traveling, American literature, yoga, learning languages
Natalia Dawidowska
Waitress
Barcelona
Summary
Ambitious person with +7 years of experience in various types of industries likes shops, hotels, restaurants. Due to the fact, I acquired great skills in working with clients, especially in the field of sales and service. I really look forward to learning new things and gaining experience so that I can improve my knowledge in all sorts of different areas.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Waitress
Scholars Townhouse Hotel
1 2023 - 3 2024
- Cash register operation, serving weddings, serving breakfast, preparing restaurant and bar for opening and closure
- Taking order and serving food and drinks, shared knowledge of menu items, helping to make choices, serving breakfas, serving even 400 guest
- Helped customers with dietary restrictions, allergies and intolerances obtain safe by working closely with kitchen staff on alternatives
- Assisting behind bar, making drinks and coffees, cleaning bar, collecting and cleaning glasses, cash register operation
- Preparing restaurant and bar for opening and closure, preparing napkins, polishing cutlery, cleaning restaurant and bar, setting tables
Waitress/Manager's assistance
The Station House Hotel
03.2022 - 11.2022
- Work during weddings and work in a restaurant belonging to the hotel
- Taking orders and serving food and drinks, helping behind the bar, making coffees and drinks
- Independent work in preparing the wedding hall, including planning the arrangement of tables, preparing decorations and flowers, collecting cakes, preparing the place of the wedding ceremony
- Managing the work of waiters during the wedding and cooperation with the kitchen, time management during the wedding, helping guests and the bride and groom in every aspect
- Multitasking (hotel assistance in a position such as kitchen porter or housekeeper, serving breakfast for wedding guests, helping nightporters with their duties)
Barista ( Supervisor)
Costa Coffee
10.2021 - 03.2022
- Preparing coffee and food, taking customers orders, operating the POS system and cash register
- Cleaning in the cafe, organizing the warehouse, ordering assortments for the cafe, checking the freshness of products, working according to the rules haccp
- After 3 months, I was recruited as a supervisor in my cafe by the regional manager, thanks to which I was given the following responsibilities: training new employees and introducing them to the company's policy, managing the work of employees, participation in training on new products, cooperating with the manager, cooperating with the manager
Receptionist
Hotel Faros ***
06.2021 - 09.2021
- Working in a hotel with 15 rooms and at the same time managing another hotel with 15 rooms that had a self-checking system
- Greeting guests, guiding them through the checking process, answering customer questions
- Making reservations by phone, e-mail, or using systems such as booking.com
- Operating hotel software, making telephone calls, issuing invoices and receipts, working day and night shifts
- Contacted housekeeping staff, creating a list of rooms to be cleaned, helping to prepare rooms (vacuuming, changing bed linen, etc.)
- Supported event planning for conferences or special occasions held at the hotel, helping as a waitress in the restaurant
Cashier/Salesman
KappAhl
12.2018 - 05.2021
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets (monthly sales with results of 113 % sales increase, one ot best achievements on 29 stores in Poland)
- Counted money in cash drawers at beginning and end of shifts, operated cash register, credit card transactions, processed refunds, operating POS system
- Customer service, assistance in choosing products, using methods such as cross-selling or up-selling, finalizing sales at checkout
Education
Bachelor of Arts - English Language And Literature
Ateneum
Gdansk 04.2001 -
Skills
Adaptability and Flexibility
Interests
Timeline
Waitress/Manager's assistance
The Station House Hotel
03.2022 - 11.2022
Barista ( Supervisor)
Costa Coffee
10.2021 - 03.2022
Receptionist
Hotel Faros ***
06.2021 - 09.2021
Cashier/Salesman
KappAhl
12.2018 - 05.2021
Bachelor of Arts - English Language And Literature
Ateneum
04.2001 -
Waitress
Scholars Townhouse Hotel
1 2023 - 3 2024
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