Narayan Srinivasan
Chennai
Summary
Accomplished Food & Beverage leader with over 18 years of international experience in luxury hotels across the Middle East and Asia. Skilled in pre-openings, elevating guest experiences, and streamlining operations. Known for driving revenue growth, leading high-performing teams, and executing world-class F&B concepts in both urban and remote environments. Seeking a senior leadership role to bring strategic vision and hands-on excellence to a top-tier hospitality brand.
Overview
32
32
years of professional experience
Work History
Assistant Director, Food & Beverage
Chedi Hegra
11.2023 - 02.2025
- Led the successful pre-opening of F&B operations, focusing on seamless integration of luxury dining concepts in a remote, culturally immersive setting. Oversaw readiness across multiple outlets, including restaurants, bars, and event spaces.
- Developed and implemented detailed Standard Operating Procedures (SOPs) for service sequences, opening and closing protocols, hostess operations, cashiering procedures, and bar management.
- Crafted the manning budget and actively participated in the recruitment process by conducting interviews and selecting the team members, aligned with the specific operational needs of a destination hotel.
- Delivered comprehensive pre-opening training, including recipe standardization, service flow charts, and aligning staff with brand-specific luxury service standards.
- Negotiated vendor sourcing and procurement contracts, balancing cost-efficiency with the high standards expected in a remote location.
- Managed OS&E procurement, ensuring all operating supplies and equipment (including kitchenware, utensils, service ware, and furniture) were sourced, delivered, and installed on time, meeting operational needs and quality standards.
- Partnered with the marketing team to launch local and international promotional campaigns, driving a significant increase in F&B revenue within the first quarter.
- Spearheaded menu engineering by aligning offerings with guest preferences, cultural experiences, and profitability, ensuring a balanced and diverse menu tailored to the hotel's exclusive clientele.
Food & Beverage Manager – Pre-Opening
Chedi Katara
08.2022 - 09.2023
- Led the pre-opening of F&B operations, focusing on urban luxury and delivering a sophisticated dining experience across restaurants, bars, and event spaces in Doha’s competitive luxury market.
- Created and enforced Standard Operating Procedures (SOPs) for service flow, opening and closing procedures, cashiering, and bar operations, adapting to the fast-paced environment of a high-end urban hotel.
- Crafted the manning budget and actively contributed to the recruitment process by conducting interviews and selecting team members aligned with the operational needs of a luxury city hotel.
- Led structured pre-opening training programs focused on product knowledge, service sequences, and brand standards to ensure consistent performance across all dining venues.
- Managed vendor sourcing and procurement, securing supplier contracts that ensured both premium quality and operational efficiency, aligned with the city’s market needs.
- Led OS&E management, overseeing the procurement of essential operational supplies and equipment, from kitchen tools to service ware, ensuring timely delivery and setup to meet opening deadlines.
- Collaborated with the marketing team to launch dynamic, high-profile promotional events, enhancing brand visibility and establishing a strong market presence in the region.
- Led menu engineering by analyzing guest preferences and optimizing offerings to enhance profitability while maintaining a luxurious and exclusive dining experience.
Assistant Food & Beverage Manager
Chedi
02.2005 - 02.2021
- Progressively promoted from Captain to Supervisor, Assistant Restaurant Manager, Restaurant Manager, and ultimately Assistant Food & Beverage Manager, demonstrating strong leadership and operational growth.
- Conducted operational audits that led to process improvements and contributed to consistent revenue growth.
- Increased beverage sales through strategic promotions and optimization of offerings.
- Awarded 'Best Restaurant Manager' (2011) by Oman Today for excellence in service, guest satisfaction, and team leadership.
Restaurant Manager
Sea View Hotel
02.2002 - 01.2005
- Increased restaurant revenue through effective promotions and event-based strategies tailored to guest preferences.
- Led structured training sessions focused on service standards, upselling techniques, and team communication.
- Developed junior staff into supervisory roles, fostering a strong pipeline of internal talent.
Supervisor
Le Royal Méridien
03.2000 - 01.2002
- Supervised daily F&B operations, enhancing service quality and guest satisfaction.
- Trained new staff, fostering teamwork and maintaining high service standards.
- Improved inventory control, reducing wastage and optimizing stock management.
Bartender
Astoria Hotel
01.1997 - 01.2000
- Managed bar inventory and developed new cocktail offerings, increasing bar revenue.
- Organized events and promotions to boost customer engagement.
- Awarded Grand Finalist status in the Millennium Cocktail Competition by Johnnie Walker- honored for excellence in mixology and creativity.
Waiter
Taj Connemara Hotel
01.1993 - 01.1997
- Delivered exceptional guest service, promoting menu specials and enhancing satisfaction.
- Contributed to achieving sales targets through proactive guest interactions.
Skills
- Effective strategic leadership
- Process optimization
- Financial management
- Supplier collaboration strategies
- Guest experience enhancement
- OS&E Management
- Training & Development
- Technology & Systems
- Recruitment and hiring
- Staff management and coordination
- Stakeholder engagement
- Business development
- Team operations
- Crisis management
- Strategic planning
- Operations management
Professional Accomplishments
· Pre-Opening Success: Successfully led two luxury hotel pre-openings (Chedi Hegra & Chedi Katara), establishing fully operational F&B departments from the ground up, including SOPs, OS&E, staffing, training, and menu engineering.
· Revenue Growth: Boosted F&B revenue significantly within the first quarter by leading innovative marketing campaigns and aligning offerings with guest preferences..
· Cost Optimization: During pre-opening phases, helped establish procurement workflows, sourced alternate vendors suited for remote logistics, and supported inventory planning to align with operational demands—contributing to lean, cost-efficient F&B operations without compromising quality.
· Operational Excellence: Drove long-term operational improvements at Chedi Muscat by developing and refining SOPs, conducting service audits, and enhancing team performance—resulting in consistent service quality and sustained revenue growth over 16 years.
· Training & Development: Built strong F&B teams across all levels—successfully recruited, trained, and retained staff, resulting in enhanced team performance and reduced attrition.
· Award Recognition: Honored as “Best Restaurant Manager” by Oman Today (2011) and recognized as a Grand Finalist in the Millennium Cocktail Competition by Johnnie Walker for excellence in service and mixology.
· Leadership Progression: Promoted through multiple levels at Chedi Muscat—from Captain to Assistant F&B Manager—demonstrating consistent leadership growth and operational impact.
Languages
English
Hindi
Tamil
Timeline
Assistant Director, Food & Beverage
Chedi Hegra
11.2023 - 02.2025
Food & Beverage Manager – Pre-Opening
Chedi Katara
08.2022 - 09.2023
Assistant Food & Beverage Manager
Chedi
02.2005 - 02.2021
Restaurant Manager
Sea View Hotel
02.2002 - 01.2005
Supervisor
Le Royal Méridien
03.2000 - 01.2002
Bartender
Astoria Hotel
01.1997 - 01.2000
Waiter
Taj Connemara Hotel
01.1993 - 01.1997
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