Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Websites
Informations complémentaires
Personnalisé
Langues
Projets réalisés
Chronologie
Generic
Naoufel Chtara

Naoufel Chtara

Cluster General Manager
Dakar

Profil professionnel

Higly accomplished and results-driven Cluster General Manager with over two decades of experience in the hospitality industry ,

Specializing in multi-property management.

Proven track record of driving revenue growth,improving operational efficency, and enhancing guest staisfaction across diverse markets in Africa and the Middle East

Recognized for successfully managing large-scale refurbishment and pre-opening projects, repositionning hotels, optimizing sales strategies and expanding MICE capacities to increase market share.

A natural leader, fostering a people-oriented culture , promoting staff development and engagement to ensure seamless service delivery and operational excellence .

With a strategic approach to both financial perfromance and guest service , consistenly delivering superior result, enhancing profitability for owners and stakeholders while maintaining high levels of guest and team satisfaction.

Vue d'ensemble

22
22
years of professional experience
2
2
years of post-secondary education

Expérience

Cluster General Manager

Accor Group : Novotel & Ibis Styles Dakar
Dakar, Senegal
05.2022 - Actuel

Ensuring seamless operations and achieving strategic goals for both hotels,with a focus on operational efficency,guests, teams and owners satisfaction

Driving revenue growth

Staff dervelopment and retention

General Manager

Accor Group :Ibis Plateau Abidjan
Abidjan, Ivory Coast
02.2020 - 04.2022
  • Accor, Ibis Abidjan Plateau: Website: www.ACCOR.com

General Manager

JAZ (Jaz Hotel Group) 1001 Room Resort
Sharm El Sheikh, Egypt
10.2019 - 01.2020
  • Jaz Hotels Group (JHG), Website: https://www.jazhotels.com

General Manager

Accor Group :Pullman Douala Rabingha
Douala, Cameroon
06.2019 - 09.2019
  • Accor, Pullman Douala Rabingha, Website: www.ACCOR.com

General Manager

AZALAÏ Hotels Group
Abidjan
07.2018 - 06.2019
  • Azalaï Abidjan, Group Flagship, Business Hotel, 200 rooms

General Manager

AZALAÏ Hotels Group
Bamako
12.2017 - 06.2018
  • Refurbishment, Pre-opening & Opening Azalaï Bamako, 5 star Business Hotel, 200 rooms

Resort General Manager

Deutsche Hospitality Group
Sousse
04.2017 - 12.2017
  • Jaz Tour Khalef, 5 star Hotel & Resort (10 hectares, 524 rooms, 382 staff)

General Manager

Sopatel Silmande
Ouagadougou
11.2015 - 02.2017
  • Sopatel Silmande, Website: http://golden-tulip-le-silmandeouagadougou-hotel.booked.net/

General Manager

Laico Atlantic
Banjul
01.2013 - 07.2015
  • Laico Atlantic, Website: www.laicohotels.com

Executive Assistant Manager

Laico Okoumé Palace
Libreville
04.2009 - 12.2012
  • Laico Okoumé Palace, 5 star Hotel, Website: www.laicohotels.com

Executive Assistant Manager

Riu El Mansour
Hiboun
06.2007 - 03.2009
  • Riu El Mansour, 4 star Hotel

Director of Rooms

Hasdrubal Thalassa & Spa Palace
Yasmine Hammamet
04.2002 - 12.2006
  • Hasdrubal Thalassa & Spa Palace: « Part of One of the Leading Hotels of the World »

Rooms Division Assistant Manager

02.2000 - 03.2002

Formation

Hotel Management - Hospitality

Hotel School
Nabeul ,Cap Bon, Tunisia
09.1988 - 05.1990

Compétences

  • Revenue Management and Profit optimization

  • Operational Excellence

  • Leadership and Team Management

  • Strategic project Management

  • Sales and Marketing strategy

  • Communication

  • Customer Service

  • Financial Acumen

  • ESG

Informations complémentaires

  • Diving
  • Snorkling
  • Gardening
  • Travelling
  • Volunteering

Personnalisé

Genre: Male

Langues

English
Courant
French
Bilingue
German
Courant
Italian
Courant
Arabic
Langue maternelle

Projets réalisés

    Refurbishment, pre-opening Azalai Salam, 200 rooms , Bamako, Mali

    Refurbishment , Ibis Plateau , 190 rooms, Abidjan, Ivory Coast

    Refurbishment and Rebranding, Ibis to Ibis Styles , 106 rooms, Dakar, Senegal

Chronologie

Cluster General Manager

Accor Group : Novotel & Ibis Styles Dakar
05.2022 - Actuel

General Manager

Accor Group :Ibis Plateau Abidjan
02.2020 - 04.2022

General Manager

JAZ (Jaz Hotel Group) 1001 Room Resort
10.2019 - 01.2020

General Manager

Accor Group :Pullman Douala Rabingha
06.2019 - 09.2019

General Manager

AZALAÏ Hotels Group
07.2018 - 06.2019

General Manager

AZALAÏ Hotels Group
12.2017 - 06.2018

Resort General Manager

Deutsche Hospitality Group
04.2017 - 12.2017

General Manager

Sopatel Silmande
11.2015 - 02.2017

General Manager

Laico Atlantic
01.2013 - 07.2015

Executive Assistant Manager

Laico Okoumé Palace
04.2009 - 12.2012

Executive Assistant Manager

Riu El Mansour
06.2007 - 03.2009

Director of Rooms

Hasdrubal Thalassa & Spa Palace
04.2002 - 12.2006

Rooms Division Assistant Manager

02.2000 - 03.2002

Hotel Management - Hospitality

Hotel School
09.1988 - 05.1990
Naoufel ChtaraCluster General Manager