Nadja Fritz
Barcelona
Summary
I am skilled in customer service, order accuracy, and multitasking in fast-paced environments. Also I am known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Due to my experience in hospitality I have a huge background of managing properly. For the future I would like to go in to another direction to experience and learn something new.
Overview
8
8
years of professional experience
Work History
Support worker for disabled people
Sozialagentur Konkret
01.2024 - 04.2024
- Taking care of disabled clients (mental and physical)
Waitress
Hotel Maritim
01.2024 - 04.2024
- Temporary help
Waitress
BreakfastClub
07.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Restaurant NÖ
02.2024 - 05.2024
- Temporary help
Waitress in Saleswoman
Teehaus Weirich GmbH
07.2018 - 11.2023
- Part time job during my studies for bachelor degree
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Internship in Sports Therapy
Ostseekurklinik Fischland
03.2021 - 07.2021
- Designing exercise programs for children and the elderly as well as practicing these
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Contributed to positive work environment by actively participating in team-building activities
- Boosted social media engagement through creative content creation
Apprenticeship
Hassia Mineralquellen GmbH
08.2017 - 06.2018
- Uncompleted because of moving to another City
Voluntary Social Year
Haus der Jugend
09.2016 - 07.2017
- Received guests, handled reservations with different systems
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Health and Tourismmanagement
University of Economic And Environment
Geislingen An Der Steige, Germany02.2023
University entrance qualification - Health And Care
College
Geislingen An Der Steige, Germany 07.2016
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
Hobbies and Interests
- Traveling and getting to know other cultures
- Sports (Yoga, running)
- Cooking, baking
Timeline
Waitress
BreakfastClub
07.2024 - Current
Waitress
Restaurant NÖ
02.2024 - 05.2024
Support worker for disabled people
Sozialagentur Konkret
01.2024 - 04.2024
Waitress
Hotel Maritim
01.2024 - 04.2024
Internship in Sports Therapy
Ostseekurklinik Fischland
03.2021 - 07.2021
Waitress in Saleswoman
Teehaus Weirich GmbH
07.2018 - 11.2023
Apprenticeship
Hassia Mineralquellen GmbH
08.2017 - 06.2018
Voluntary Social Year
Haus der Jugend
09.2016 - 07.2017
Bachelor of Arts - Health and Tourismmanagement
University of Economic And Environment
University entrance qualification - Health And Care
College
Similar Profiles
Giulia BissaccoGiulia Bissacco
Sales Development Representative at Dogfy DietSales Development Representative at Dogfy Diet
ZIXUAN TANGZIXUAN TANG
Ambassador and Volunteer at MarebluAmbassador and Volunteer at Mareblu
Bastiaan de WitBastiaan de Wit
Integration Project Manager at SuvodaIntegration Project Manager at Suvoda