Summary
Overview
Work History
Education
Skills
Hotel Openings
Certification
Languages
References
Timeline
Miguel B. Garcao

Miguel B. Garcao

Madrid

Summary

Experienced hotel real estate investment and asset management professional, specializing in maximizing profitability and driving revenue growth in the luxury hospitality sector. Proven success in hotel openings, business development, and navigating complex transactions to deliver exceptional returns for investors. Known for ethical leadership, cultural sensitivity, and a collaborative approach to fostering growth in diverse environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

VP Asset Management

Boscalt Hospitality Advisors
Madrid
08.2023 - Current

Edmond de Rothschild Private Equity

  • Lead asset management initiatives across due diligence, strategic planning, financial analysis, and operational optimization.
  • Oversaw key projects, including acquisitions, renovations, and sustainability initiatives, driving increased asset value and profitability.
  • Developed strategic plans to align business objectives with the company's long-term goals.

Hotel Manager/Director of Operations

Great Scotland Yard, Unbound Collection by Hyatt
London
01.2022 - 07.2023

152 rooms

  • Managed operational departments including Rooms, F&B, Engineering, and Security.
  • Led recruitment, budget planning, marketing strategy, and implemented brand standards.
  • Fostered strong owner relations and drove business growth through strategic initiatives.

EAM/Director of Food & Beverage

Hotel Melia Castilla
Madrid
04.2018 - 12.2021

912 rooms

  • Led F&B & Events department to generate a record-breaking annual revenue of more than €17M.
  • Managed capital renovations and implemented new venue concepts to enhance business planning.
  • Enhanced reputation by achieving higher rank among Europe's premier meeting hotels.

Director of F&B/ Operations

Grand Hyatt Rio de Janeiro
Rio de Janeiro
08.2015 - 03.2018

420 rooms

  • Hotel pre-opening, concept creation, implementation, and positioning, OS&E, and FF&E.
  • Managed a team of 140 employees.
  • Developed a team focused on a culture of enhancing, elevating, and differentiating guest experience.
  • Planned and organized hotel operations for the Rio 2016 Olympic Games, achieving a 100% VIP occupancy rate during the opening month.

Ass. Director of Food & Beverage

Hyatt Regency Mexico City
Mexico City
05.2012 - 07.2015

755 rooms

  • Managed a $45M investment for the hotel reflagging and renovation of Rulfo Restaurant, The Residence, and meeting spaces.
  • Managed a $20 million annual budget and oversaw major hotel renovation projects.
  • Achieved significant improvements in guest satisfaction and employee engagement scores.

Food & Beverage Manager

Grand Hyatt Sao Paulo
Sao Paulo
12.2009 - 04.2012

470 rooms

  • Led F&B operations to drive higher levels of guest satisfaction and fostered stronger employee engagement
  • Provided leadership to a 100-member team, creating a culture of operational excellence and fostering innovation

Director of Outlets Operations

Jumeirah Essex House
New York
09.2007 - 06.2009

527 rooms

  • Ensured smooth daily functioning of F&B outlets through efficient management of personnel hiring and training
  • Implemented strategies to enhance service standards and streamline operational efficiency.

F&B Leader positions

Ritz Four Seasons Hotel
Lisbon
10.2004 - 09.2007

282 rooms

  • Held various leadership roles including Conference Services Manager and Assistant Restaurant Manager.
  • Completed Four Seasons Management in Training Program.

Education

Global Hospitality Management -

Les Roches Marbella University, SPAIN
06-2003

Skills

  • Strategic Planning & Analysis
  • Financial Modeling & Investment Evaluation
  • Project Management & Hotel Openings
  • Capital Renovations & Sustainability Initiatives
  • Cross-functional team leadership
  • Sales, Marketing & Revenue Optimization
  • Stakeholder Relations & Customer Management

Hotel Openings

Opening Leader:

  • 07/2016, Hyatt Regency Cartagena, Colombia
  • 10/2014, Hyatt Place Panama City, Panama
  • 07/2014, Hyatt Place La Paz, Mexico
  • 11/2013, Hyatt Place Los Cabos, Mexico
  • 10/2012, Hyatt Place San José, Costa Rica

Certification

  • Hotel Real Estate Investments and Asset Management, Cornell University
  • Lean Six Sigma White Belt Certified – Management and Strategy Institute
  • Digital Marketing Certification – Google
  • Executive F&B Management – Basque Culinary Center, Spain

Languages

  • English
  • Spanish
  • Portuguese

References

References available upon request.

Timeline

VP Asset Management - Boscalt Hospitality Advisors
08.2023 - Current
Hotel Manager/Director of Operations - Great Scotland Yard, Unbound Collection by Hyatt
01.2022 - 07.2023
EAM/Director of Food & Beverage - Hotel Melia Castilla
04.2018 - 12.2021
Director of F&B/ Operations - Grand Hyatt Rio de Janeiro
08.2015 - 03.2018
Ass. Director of Food & Beverage - Hyatt Regency Mexico City
05.2012 - 07.2015
Food & Beverage Manager - Grand Hyatt Sao Paulo
12.2009 - 04.2012
Director of Outlets Operations - Jumeirah Essex House
09.2007 - 06.2009
F&B Leader positions - Ritz Four Seasons Hotel
10.2004 - 09.2007
Les Roches Marbella University - Global Hospitality Management,
Miguel B. Garcao