Moustapha Tayfach Taifach
Morro Jable,Canarias
Summary
Hospitality and Operations Professional experienced in high-volume customer service and logistics management. Delivered exceptional guest experiences by proactively resolving needs and coordinating daily hotel operations. Committed to providing professional support in fast-paced environments while demonstrating strong communication skills and a proactive attitude.
Overview
3
3
Languages
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Receptionist / Front Desk Agent
Iberostar Waves Gaviotas Park
02.2025 - Current
- Managed guest check-ins, check-outs, and front desk operations in a high-volume 4-star resort.
- Coordinated daily with Housekeeping and Maintenance to prioritize room readiness.
- Resolved guest requests, managed reservations, and maintained high quality and hygiene standards.
Production & Logistics Operator
Confiserie VandenBulcke
01.2023 - 01.2025
- Managed automated packaging and manufacturing production lines under strict food safety and hygiene protocols.
- Organized inventory, supported logistics, and ensured compliance with international quality controls.
- Organized inventory, supported logistics, and ensured compliance with international quality controls.
- Coordinated shipping schedules for efficient order deliveries.
- Operated forklifts to transport products within the warehouse.
Waiter & F&B Service Specialist
Hotel Fuerteventura Princess
01.2022 - 01.2023
- Delivered high-standard dining room service, buffet setup, table turnover. and guest assistance in a major resort.
- Executed tasks efficiently within a high-pressure environment in high-volume team operations under strict time constraints.
- Took orders accurately and communicated them to the kitchen staff.
- Assisted in setting up and clearing tables for dining events.
- Assisted in setting up and clearing tables for dining events, ensuring seamless transitions and optimal guest experience.
Delivery & Logistics Driver
Distillo S.L.
01.2021 - 01.2022
- Heavy cargo transport, route planning, time management, and maintaining vehicle safety and maintenance.
- Ensured compliance with safety regulations and company policies during all deliveries.
- Maintained accurate records of deliveries and vehicle maintenance schedules.
- Heavy cargo transport, route planning, time management, and maintaining vehicle safety and maintenance.
Hospitality Assistant (Seasonal Campaigns)
TUI Magic Life | Club Aldiana | Iberostar Waves Gaviotas Park | Robinson Club Esquinzo
01.2018 - 01.2021
- Front-of-house support, Prepared tables for dining service by arranging cutlery and settings., Ensured public areas were tidy and welcoming for guests., and guest service across major hotel chains.
- Provided information on activities and services available at the resort.
- Supported dining operations by serving meals and ensuring guest satisfaction.
- Front-of-house support, table setup, public area maintenance, and guest service across major hotel chains.
Education
Higher Technician in Physical Conditioning - Sport Science
Íes Gran Tarajal
Gran Tarajal , Spain 09.2019 - 06.2021
Skills
- Guest service management
- Guest complaint handling
- Customer service
- Multitasking in hospitality
- Time management
- Attention to detail
- Organizational management
- Team collaboration
- Meticulous and organized
- Problem solving
Certification
- CAP: Certificate of Professional Competence
- Safety: First Aid & Lifeguard Qualification
- Hygiene: Official Food Handler Certificate
- PRL: Occupational Risk Prevention
Personal Information
- Nationality: EU Citizen
- Work Permit: Permit L/B Eligible
Hobbies and Interests
- Sports
- Tavel
Date Of Birth - Date
03/14/00
Email Addresses
tay.musta14@gmail.com
Languages
Spanish
First Language
English
Upper Intermediate
B2
French
Elementary
A2
Timeline
Receptionist / Front Desk Agent
Iberostar Waves Gaviotas Park
02.2025 - Current
Production & Logistics Operator
Confiserie VandenBulcke
01.2023 - 01.2025
Waiter & F&B Service Specialist
Hotel Fuerteventura Princess
01.2022 - 01.2023
Delivery & Logistics Driver
Distillo S.L.
01.2021 - 01.2022
Higher Technician in Physical Conditioning - Sport Science
Íes Gran Tarajal
09.2019 - 06.2021
Hospitality Assistant (Seasonal Campaigns)
TUI Magic Life | Club Aldiana | Iberostar Waves Gaviotas Park | Robinson Club Esquinzo
01.2018 - 01.2021