Summary
Overview
Work History
Education
Skills
Websites
References
Disclaimer
Timeline
Generic

MOORTHY MANOHARAN

Chief Purser
Puducherry

Summary

Highly motivated and enthusiastic accounting professional with proven experience in onboard accounting and payroll process and financial management. Reputation of investigating and resolving issues and constantly striving for process improvement. Independent, Guest-focused, service-oriented, positive personality and creative critical thinker with sound judgment and strategic decision-making competencies as well as ability to prioritize and time effectively.

Overview

18
18
years of professional experience
2010
2010
years of post-secondary education

Work History

Chief Purser/Hotel Purser

Viking Ocean Cruises
08.2024 - Current
  • Manage the accuracy of the cash book and main safe; together with the General Manager and ensure that efficient funds are available; demonstrate ownership of all cruise-related tax duties and assist respective Department Heads, accordingly; undertake cruise roll over and guest check-outs.
  • Process guest credit card payments for End of Voyage settlements; log all charges and post guest shipboard credits in MXP to ensure accurate accounting; reconcile onboard financials including POS checks, company accounts, MXP postings etc.; assist Shore Excursions with the posting of tours; assist all revenue outlets with guest queries regarding account issues.
  • Provide the necessary guidance/training and information to the Team, in accordance with company standards and operational needs.
  • Provide competent leadership to Heads of Department. Responsibilities include, but are not limited to: Managing performance, ensuring Maritime Labour Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition
  • Positively contribute to achieving/succeeding all operational KPI goals (quality & financial) for the Hotel Department; have full knowledge about safety & security procedures and assist the Hotel General Manager to operate in line with all Public Health and environmental procedures; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company
  • Ensures that all onboard Finance and Accounting transactions are executed as per company policies, Standard Operating Procedures as well as best business practices.

Chief Purser/Manager Accounting & Administration

AIDA Cruises, Rostock, Germany
09.2022 - 08.2024
  • Manages the shipboard financial, port and clearance operations and acts as the internal auditor for procurement, sales and inventory transactions. Prepares reports for the onboard Guidance Team as well as for the Corporate Operations and Finance Teams Perform controlling duties in the hotel area, monitor the budget.
  • Manages all guest, visitors, group, charter, and employee financial transactions including cash, credit card settlement and prepaid. Ensures all inquiries related to these transactions by guest, employees or the corporate office are addressed and resolved satisfactory in a timely fashion controlling function for all revenue departments.
  • Administers the property management, point of sales and port disbursement systems onboard related to financial activities. Ensures that voyages are properly setup in all systems and performs the reset of systems related financial transactions.
  • Monitor the guest relations and guest complaints, provide feedback to Hotel Director. Take care of the reception team and conduct training with all the guest related procedures.
  • Executes voyage closing in all relevant systems and ensures all outstanding balances are settled. Ensures that all settlements with concessionaires or 3rd parties are executed based on the agreements provided by the corporate office

First Purser

AIDA Cruises, Rostock, Germany
08.2021 - 09.2022
  • Smooth running of financial and administrative matters in collaboration with the Chief Purser/ Manager Accounting & Administration.
  • Ensures visa requirements for embarking / debarking guests as well as all Ladies and Gentlemen are accurate and updated in the respective database at all times. Distributes relevant visa information to all departments onboard and in the corporate office.
  • Smooth process of clearance and correct handling of all authority related matters.
  • Responsible for import and completeness of manifest data and import of prepaid data for the guests.
  • Responsible for check-in preparation, check-in, training and supervision of check-in staff, storing and inventory of check-in related equipment.
  • Compliance with visa/travel regulations and customs & immigration requirements, main contact for related questions. close collaboration with Master and Bridge.
  • Communication and close cooperation with ships agents and port authorities in clearance related matters.
  • Ship’s clearance in all ports, notice of arrival/departure. Port cost handling in MXP, port cost monitoring.
  • Responsible for medical and emergency debarkations as per company guidelines.
  • Administration, user management and problem-rectification for Fidelio Cruise and Ving/VisiOnline, storage of doorlock reading device.
  • Induction, training and support of new crew and department heads in using Fidelio Cruise and Ving/VisiOnline.
  • Competent contact person in all crew related matters onboard and working closely with HR manager to escalate any crew related matters onboard.
  • Responsible person for crew changes and provide required documents to port authorities and manning agencies.
  • Settlements of crew accounts, payroll and additional earnings of crew at each end month with company guideline.
  • Responsible and ensuring completeness of all crew certifications according to Global HESS mandatory certification matrix.
  • Management of various cash floats and their daily control, change of currencies.
  • Preparation, coordination and post processing of occupational health and safety specifications according to the flag regulations.
  • Responsible for all professional workflows of the Assistant Crew Purser and Crew Cashier.

Asst Chief Purser/Payroll Accountant

Norwegian Cruise Line, Miami, FL
02.2016 - 12.2019
  • Prepare and administer accurate payroll onboard and manage crew accounts; process crew cash advances and OceanPay requirements, as per company guidelines and Standard Operating Procedures.
  • Role is responsible to support new and existing pay programs and systems initiatives, compliance with payroll tax regulations and wage and labor laws, and to drive continuous process improvement.
  • Verify all the incoming crew contracts and apply their salaries into Fidelio payroll system according company policy. Report any discrepancies to shoreside HR and resolve it before the month end wages.
  • Audit all the additional earning like overtime, Gratuities and bonuses etc. and include it on the month end salaries.
  • Work Closely with Shoreside Payroll and HR and confirm the accuracy of wages before the deadlines.
  • Develops, implements, and monitors processes to ensure consistent high quality, accurate, and efficient payroll processes. Accountable for the financial integrity of the payroll process.
  • Maintains ongoing development of policies and programs and bring in best practices to offer the most accurate, legally compliant and efficient payroll processes.
  • Establishes and implements systems to conduct regulatory and compliance audits. Key lead to work with IT to develop, test and roll out new systems and upgrade of existing systems. Lead and develop the payroll team and facilitate the weekly payroll process.

Inventory Accountant/Hotel Controller

Norwegian Cruise Line, Miami, FL
05.2012 - 02.2016
  • Responsible to maintain inventory records by utilizing the onboard Marine Xchange Procurement (MXP) system and conduct audits on inventory based on established policies with company policy.
  • Evaluate and report all inventory irregularities to shipboard and shoreside management, as appropriate.
  • Audit all the received inventory items and approve them for the further payment; and inform onboard management and shoreside if there is any discrepancies.
  • Plan and conduct the quarterly full audit of all Inventory items.
  • Monitor the inventory levels of food, beverages, consumables and durables to make sure the levels are within the acceptable dollar range set forth by operations. Any variances must be explained by the Inventory Holder.
  • Monitor slow-moving stock. Bring said items to the attention of the ship’s management so the stock can be depleted, and spoilage averted.

Financial Accountant

Norwegian Cruise Line, Miami, FL
03.2009 - 06.2013
  • Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with Policies and procedure.
  • Responsible for the all the guest payments like a cash, forex and credit/debit card and maintain the accuracy and confidentiality. Responsible for closing the voyage with variable dollar values for revenue recording and payments.
  • Audit the onboard Revenue and resolve, report discrepancies to the management.
  • Educate and guided Asst. Financial Accountant and make them work schedule, provide teamwork in order to achieve our goals. Responsible for closing the voyage with variable dollar values for revenue recording and payments.
  • Maintain balance in onboard cash flow and forex Operations.
  • Design and develop highly visual, interactive, and layered Business Intelligence reports that facilitate the analysis of key financial data.
  • Preparation of Statutory Financial Statement at end of the voyage and send it to shoreside.
  • Manage Budget and Forecasts as per the company guideline.

Guest Service Associate

Asiana Hotel, Chennai, Tamil Nadu
07.2007 - 03.2009
  • Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using system.
  • Record guest comments or complaints, referring customers to manager, as necessary.
    Review accounts and charges with guests during the check-out process.

Education

MBA - Finance

Vinayaga Missions University
Salem, Tamil Nadu
05.2009

B.Sc. - Hotel Management

Vinayaga Missions University

High School - undefined

P.R.G.Higher Secondary School

Skills

  • Proficient in financial operations for maritime environments

  • Experienced with various shipboard software systems

  • Meticulous communication skills

  • Supervised reconciliation of financial statements

  • Analytical skills, Budget development, Budget tracking, Revenue projections

  • Effective leadership

  • Interpersonal skills with a focus on teamwork and analysis

References

Bea, Fischill, Head of Guest Services, fischillbeata@hotmail.com, +49-1607252976, AIDA cruises, Germany

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge. (MOORTHY MANOHARAN)

Timeline

Chief Purser/Hotel Purser

Viking Ocean Cruises
08.2024 - Current

Chief Purser/Manager Accounting & Administration

AIDA Cruises, Rostock, Germany
09.2022 - 08.2024

First Purser

AIDA Cruises, Rostock, Germany
08.2021 - 09.2022

Asst Chief Purser/Payroll Accountant

Norwegian Cruise Line, Miami, FL
02.2016 - 12.2019

Inventory Accountant/Hotel Controller

Norwegian Cruise Line, Miami, FL
05.2012 - 02.2016

Financial Accountant

Norwegian Cruise Line, Miami, FL
03.2009 - 06.2013

Guest Service Associate

Asiana Hotel, Chennai, Tamil Nadu
07.2007 - 03.2009

B.Sc. - Hotel Management

Vinayaga Missions University

High School - undefined

P.R.G.Higher Secondary School

MBA - Finance

Vinayaga Missions University

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MOORTHY MANOHARANChief Purser