Monica Manes
Santa Eularia del Riu,Spain
Summary
Creative Mixologist with talent for crafting unique and memorable cocktails. Excelled at managing busy bars, implementing innovative menus, and training staff to enhance customer experience. Consistently improved customer satisfaction and increased repeat patronage by delivering exceptional service and attention to detail.
Overview
7
7
years of professional experience
Work History
Mixologist
ME Ibiza Hotel
Ibiza, Spain
04.2023 - 10.2024
- Developed a best-selling signature cocktail for the bar, showcasing creativity and mixology skills.
- Enhanced client experience with the proficient execution of classic and contemporary cocktails.
- Maintained high standards of cleanliness in work area to ensure a safe and enjoyable environment for customers.
- Worked under pressure during peak times, providing quick service while maintaining quality.
- Demonstrated flair by inventing seasonal cocktail menus which became firm favourites with regulars.
Mixology bartender
Elements Eivissa Beach Club
Ibiza, Balearic Islands
04.2021 - 11.2023
- Promoted and upsold signature drink items, helping to improve bar sales.
- Cultivated welcoming atmosphere by warmly greeting customers and establishing strong rapport.
- Interacted with customers to understand preferences and tailor beverage recommendations.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Manager director
Grace Private Club
Ibiza Town, Balearic Islands
03.2018 - 04.2021
- Streamlined company operations by implementing effective management strategies.
- Achieved company growth by expanding into new markets and sectors.
- Drove customer satisfaction rates up with enhanced service delivery models.
- Negotiated favourable contracts with suppliers guaranteeing quality resources at competitive prices.
Education
Dirigente di Comunita - Management
Instituto Alfieri Roma
Italy 09/1997 - 07/2000
Mixology Course - Bartender
Bartender School
IbizaSkills
- Cocktail crafting
- Menu development
- Alcohol knowledge
- Customer engagement
- Garnish preparation
- Recipe creation and testing
Languages
Italian
Native
Spanish
Fluent
English
Fluent
German
Fluent
Timeline
Mixologist
ME Ibiza Hotel
04.2023 - 10.2024
Mixology bartender
Elements Eivissa Beach Club
04.2021 - 11.2023
Manager director
Grace Private Club
03.2018 - 04.2021
Dirigente di Comunita - Management
Instituto Alfieri Roma
09/1997 - 07/2000
Mixology Course - Bartender
Bartender School
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