Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohammad Omar Ebrahimi Ebrahimi

Madrid

Summary

Dynamic and dedicated professional with extensive experience at Madrid Montgomery, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through attentive service and effective complaint resolution. Skilled in safe food handling and maintaining cleanliness, contributing to a positive dining experience in high-pressure environments.

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

16
16
years of professional experience

Work History

Kitchen Staff Member

Kitchen Help
08.2024 - 08.2025
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Monitored food temperature, discarding items not stored correctly.
  • Followed food safety practices and sanitation guidelines.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Waitress

Madrid Montgomery
09.2016 - 03.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Interpreter

MEP Goverment of USA
01.2010 - 12.2014
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

Education

Certifícate: Instituto Cervantes
Spanish Language

High School Diploma -

Diploma: Liesa Naderya
Hight School

Certifícate: Dubai Iqra
Internet And Office Program

English
Dubai

Certifícate: Waiter For Hospitality
Madrid, Spain

Skills

  • Customer service
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Safe food handling
  • Menu recommendations
  • Service prioritization
  • Food running
  • Table setting
  • Complaint resolution
  • Time management
  • Menu memorization
  • Dining area maintenance
  • Relationship management
  • Food presentation
  • Beverage preparation
  • Food station setup
  • Bar terminology
  • Food inspection

Languages

English
Bilingual or Proficient (C2)
Hindi
Beginner (A1)
Spanish
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)
Pashto
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)

Timeline

Kitchen Staff Member

Kitchen Help
08.2024 - 08.2025

Waitress

Madrid Montgomery
09.2016 - 03.2023

Interpreter

MEP Goverment of USA
01.2010 - 12.2014

Certifícate: Instituto Cervantes

High School Diploma -

Diploma: Liesa Naderya

Certifícate: Dubai Iqra

English

Certifícate: Waiter For Hospitality

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Mohammad Omar Ebrahimi Ebrahimi