Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic
Miriam Morales Ciña

Miriam Morales Ciña

Summary

Currently I am looking for new challenges and exploring new opportunities. I look for a position within a multicultural work environment that offers possibilities to grow and promotes profesional development.

I am a positive self-motivated person with willing to learn skills and a great sense of responsibility. I have strong analytical skills with a great ability to solve problems. I am result driven person that like challenges. I adapt easily to changes and different work environments. I strive to build strong relationship with both colleagues and customers for a great and smooth work collaboration. I have a wide skill profile with experience in Finance, IT, Tourism, Marketing, Projects, Customer Care and Sales in B2C/B2B market.

Overview

26
26
years of professional experience
7
7
years of post-secondary education

Work history

OTC Specialist Nordic

Xerox
Barcelona
2019.10 - 2025.01

Business Development Consultant Sweden

SAP
Barcelona
2016.01 - 2019.04

Account manager

Citigroup
Barcelona
2005.12 - 2011.02

Customer Service Specialist

Citigroup
Barcelona
2004.03 - 2005.11

Specialist Fastcard/ Operations support

Citigroup
Barcelona
2003.10 - 2004.02

Project assistant

Citigroup
Barcelona
2003.03 - 2003.09

Administrative in Operations

Citigroup
Barcelona
2002.07 - 2003.02

Sales Representative Telemarketing

Caliman - Industex
Barcelona
2000.03 - 2001.11

Marketing Analyst

Link Partner
Barcelona
1998.09 - 2000.03

Education

Citi talent & development program -

Citigroup
Barcelona - London
2005.10 - 2006.02

AMADEUS Supplementary course -

Centro d´Estudis Superiors
Barcelona
2002.01 - 2002.06

Certificate of Higher Education - Tourism

Escuela Superior de Turismo Formatic Barna
Barcelona
1996.09 - 1999.06

Estudios Hispánicos -

University of Barcelona (UB)
Barcelona
1995.09 - 1996.06

Business administration High School -

Angeredsgymnasiet
Gothenburg, Sweden
1991.08 - 1994.06

Skills

  • MS Office
  • Proficient sap user
  • Digital marketing analytics
  • Intercultural competence
  • Results oriented approach
  • Excel proficiency
  • Innovative thinking
  • Business process improvement
  • Performance optimisation
  • Knowledge in crm systems
  • Knowledge transfer capabilities
  • Data analysis proficiency
  • Technical system understanding

Languages

Spanish
Native
Swedish
Native
English
Fluent
Catalan
Intermediate
Norwegian/Danish
Intermediate
German
Elementary

Custom

  • Technology proficient: Trello, MS Office, Concur, Citrix, SAP knowledge and other bank systems.
  • Knowledge of SEO/ 'Search Engine Optimization'.

Timeline

OTC Specialist Nordic

Xerox
2019.10 - 2025.01

Business Development Consultant Sweden

SAP
2016.01 - 2019.04

Account manager

Citigroup
2005.12 - 2011.02

Citi talent & development program -

Citigroup
2005.10 - 2006.02

Customer Service Specialist

Citigroup
2004.03 - 2005.11

Specialist Fastcard/ Operations support

Citigroup
2003.10 - 2004.02

Project assistant

Citigroup
2003.03 - 2003.09

Administrative in Operations

Citigroup
2002.07 - 2003.02

AMADEUS Supplementary course -

Centro d´Estudis Superiors
2002.01 - 2002.06

Sales Representative Telemarketing

Caliman - Industex
2000.03 - 2001.11

Marketing Analyst

Link Partner
1998.09 - 2000.03

Certificate of Higher Education - Tourism

Escuela Superior de Turismo Formatic Barna
1996.09 - 1999.06

Estudios Hispánicos -

University of Barcelona (UB)
1995.09 - 1996.06

Business administration High School -

Angeredsgymnasiet
1991.08 - 1994.06
Miriam Morales Ciña