Miriam Lama

Executed transformation and restructuring projects, focusing on organizational design, talent models, career paths, performance management models, and change management strategies:

• Analyzed administrative and operational processes, identifying improvement areas that enhanced performance and profitability
• Designed and implemented a new operating model, fostering synergies across brands by defining key skills, roles, career paths, and evaluation criteria
• Assessed training needs during a company's transition, developing essential courses to ensure seamless adoption of new operating model
• Conducted organizational analysis across multiple geographies, redefining structures and governance model to align with expansion and growth objectives.
• Developed and implemented a Change Management Strategy for AI tool integration, focusing on ethical use and continuous improvement

Executed key processes within the HR function, identifying areas for improvement that enhanced efficiency and employee satisfaction:

• Managed recruitment processes, compensation management, personnel administration and provided support in labor relations
• Analyzed training requirements to align employee development with strategic organizational objectives
• Designed and implemented a compliant hybrid work model, enhancing workforce flexibility and operational efficiency

Execution of HR Strategy, Transformation, Change Management, and Talent Management projects:

• Developed a customized Performance Management Model for a US- based organization with tailored training for managers and employees
• Enhanced process efficiency in SuccessFactors Recruitment, Onboarding, and Compensation modules.
• Streamlined HR processes across Shared Services, Local and Corporate functions integrating Oracle HCM to enhance operations
• Executed Change Management Strategies for Shared Services Center implementations, focusing on communication, training, and leadership alignment