MIRELA REGHIS
Pinoso
Summary
Professional with experience in customer service, itinerary planning, and sales strategies. Skilled in fostering team collaboration, adapting to changing needs, and delivering results. Expertise in client relationship management, market research, and travel software. Known for reliability, adaptability, and results-driven approach.
Overview
15
15
years of professional experience
Work History
Travel Sales Consultant
InteleTravel
01.2014 - Current
- Home based
Customer Service Advisor- Complain Handler
Capita- Tesco mobile
11.2022 - 03.2023
- Responded to customer needs through competent customer service and prompt problem-solving.
Customer Advisor
Capita- Tesco mobile
Clinical Assistant
Northampton general hospital
Estate Agent Sales
Properties Under The Sun
02.2024 - Current
- Mitigated potential issues during negotiations by proactively addressing concerns between buyers and sellers before they escalated into larger problems.
- Grew client base through diligent prospecting and consistent follow-ups on leads and referrals.
Healthcare Assistant
NHS
04.2010 - 03.2021
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Education
Diploma - Estate agent
Aula Inmobiliaria
01.2023
Business Management Degree - Management
Oxford Business
Diploma of Higher Education - Level 4 Diploma in Human Resource Management
UK Professional Development Academy
11.2021
Diploma of Higher Education - Level 4 Diploma in Human Resource Management
UK Professional Development Academy
10.2021
Diploma of Higher Education - IT -Cyber Security
IT Switch
06.2021
A-Levels - Trinity SELTs - English B1
Trinity College
11.2020
A-Levels - Advanced Admin Secretarial and PA Diploma - Level 5
HSC-Oxford home centre
12.2019
Diploma of Higher Education - Level 5 Diploma Leadership Management
10.2019
Diploma of Higher Education - Councelling-level 4
Blackford Centre or Counsellor
01.2016
NVQ Level 2 - Health and Social Care Adult
Impact Training Services ltd
Corby, Northamptonshire08.2012
Skills
- Travel industry experience
- Strong negotiation
- Itinerary creation
- Marketing
Languages
Romanian
Bilingual or Proficient (C2)
Timeline
Estate Agent Sales
Properties Under The Sun
02.2024 - Current
Customer Service Advisor- Complain Handler
Capita- Tesco mobile
11.2022 - 03.2023
Travel Sales Consultant
InteleTravel
01.2014 - Current
Healthcare Assistant
NHS
04.2010 - 03.2021
Customer Advisor
Capita- Tesco mobile
Clinical Assistant
Northampton general hospital
Business Management Degree - Management
Oxford Business
Diploma of Higher Education - Level 4 Diploma in Human Resource Management
UK Professional Development Academy
Diploma of Higher Education - Level 4 Diploma in Human Resource Management
UK Professional Development Academy
Diploma of Higher Education - IT -Cyber Security
IT Switch
A-Levels - Trinity SELTs - English B1
Trinity College
A-Levels - Advanced Admin Secretarial and PA Diploma - Level 5
HSC-Oxford home centre
Diploma of Higher Education - Level 5 Diploma Leadership Management
Diploma of Higher Education - Councelling-level 4
Blackford Centre or Counsellor
NVQ Level 2 - Health and Social Care Adult
Impact Training Services ltd
Diploma - Estate agent
Aula Inmobiliaria
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