Miguel Leon

Outbound Sales Process:

*Researched the market, generated leads, identified target customers, and reached out to them via email, phone, and LinkedIn.
*Qualified leads by scheduling introductory discovery meetings and calls.
*Maintained up-to-date CRM data.

Demand Generation:
*Created and executed outbound demand generation campaigns, calls, and emails to deliver qualified leads for the sales team.
*Built a diverse sales pipeline to exceed quota targets.

Team Management:
*Managed a team of five, hiring and developing them from the ground up into senior BDRs.
*Provided thorough onboarding and hands-on coaching to new and existing Business Development Representatives (BDRs).
*Created and updated a clear, easy-to-use sales playbook to guide the BDR team's efficiency and effectiveness.
*Assessed BDR performance using key performance metrics (emails, calls, LinkedIn interactions, meetings scheduled). Provided feedback to improve strategies and boost results.
*Motivated and guided the BDR team to meet both team and individual goals, fostering a positive, encouraging environment.

Collaboration and Optimization:
*Collaborated closely with Sales and Marketing to experiment with and optimize strategies.
*Monitored market trends and competitor activities to identify potential opportunities.
*Leveraged insights from lead generation to refine marketing segments and prospect lists, targeting niche markets for significant deals.

Relationship Building and Recruiting:
*Established relationships with key decision-makers within customer organizations to promote growth and retention.
*Actively participated in recruiting new BDRs, partnering with Sales, Marketing, and HR to build a high-performing team.

Sales Tools:
*Experienced in using sales tools like Salesforce, LinkedIn Sales Navigator, Apollo, ZoomInfo, Cognism, and Outreach.

• Collaborated directly with clients such as Jetpack, Dynamic, Carefull, Method Financial, and OpcionYo to identify and secure top-tier talent.
• Served as the primary point of contact, fostering enduring relationships with clients.
• Ensured client satisfaction by consistently delivering exceptional service.
• Acted as a liaison between clients and internal teams, promoting effective communication and collaboration.
• Delivered tailored solutions that aligned with the unique needs and objectives of each client.
• Addressed challenging client requests and escalated issues as necessary.
• Collaborated with the Sales team to facilitate the onboarding and integration of new clients, while further developing relationships with existing clients.
• Proactively sought opportunities to enhance job accomplishments and identify areas for continuous improvement.
• Utilized Salesforce as a CRM and employed applications such as Slack and Monday to execute responsibilities.
• Attended monthly sales meetings and quarterly sales trainings.
• Achieved or exceeded company-defined sales quotas.

• Dive into the market to uncover valuable insights on potential prospects, both companies and key contacts. Conduct thorough research to get a clear picture of market trends and dynamics.
• Use a variety of strategies to generate and identify sales leads. This includes outbound tactics like effective cold calling, well-crafted emails, and engaging social media outreach to spark interest in our offerings.
• As a Sales Development Representative (SDR), I managed an average of 30 calls, 50 emails, and 15 LinkedIn interactions per day to optimize outbound sales efforts.
• Built and managed accurate sales pipeline to maintain high volume of activity.
• Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
• Qualify leads by assessing their fit based on specific criteria, including their needs and budget, ensuring that only high-potential prospects move forward in the sales funnel.
• Build strong connections by setting up meetings with Account Executives (AEs) or sales teams, creating the groundwork for successful conversions and long-term relationships.
• Take ownership of CRM management, ensuring all lead information is accurate and up-to-date. This helps drive informed decisions and ensures smooth collaboration across the team.
• Skillfully manage the negotiation process, keeping track of key discussions with prospects and providing crucial data to close deals, all while maintaining a focus on moving opportunities forward.

• Candidate Identification: Responsible for searching and identifying potential candidates through various channels, such as job boards, social media, and professional networks.
• Resume Review: Collaborate in reviewing resumes and applications to determine if candidates meet the basic qualifications for a position.
• Preliminary Interviews: Conduct phone or video interviews with candidates to assess their qualifications and interest in the company.
• Interview Coordination: Assist in scheduling interviews, communicate with candidates, and coordinate the logistics of the interview process.
• Applicant Tracking System (ATS) Management: Keep the ATS updated with candidate information, update statuses, and generate reports.
• Data Analysis: Analyze recruitment data, such as the effectiveness of search channels or time-to-fill for open positions.
• Diversity and Inclusion Initiatives: Support efforts to enhance diversity and inclusion in the recruitment process, including reaching out to and engaging with underrepresented groups.