Micaela Soto
Santanyí,PM
Summary
Proven to excel in customer engagement and team collaboration, I leveraged my strong work ethic at Hotel Schlossgut Oberamach to significantly enhance guest satisfaction. As a Professor at Club Andino Rio Gallegos, I innovated teaching methods, improving student success rates. My blend of exceptional customer service and innovative educational strategies drives continuous improvement and positive outcomes.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills waiter role.
Overview
3
3
years of professional experience
Work History
Camarera
Hotel Schlossgut Oberamach
06.2023 - 04.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Professor
Club Andino Rio Gallegos
02.2021 - 01.2023
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Promoted collaboration by developing group projects and fostering a positive learning environment.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Provided students with constructive, encouraging and corrective feedback.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
Education
High School Diploma -
Colegio Provincial De Educación Secundaria N° 23
Santa Cruz Argentina11-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Team collaboration
Languages
ingles
Upper intermediate (B2)
Timeline
Camarera
Hotel Schlossgut Oberamach
06.2023 - 04.2024
Professor
Club Andino Rio Gallegos
02.2021 - 01.2023
High School Diploma -
Colegio Provincial De Educación Secundaria N° 23
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