Micaela Salvucci
Barcelona
Overview
2
2
years of professional experience
1
1
Language
Work History
Check-in Agent
Airbnb Aparments
01.2024 - Current
- Streamlined the check-in process for a smoother experience, managing passenger reservations with accuracy.
- Ensured accurate flight information was communicated to passengers, minimizing confusion and delays.
- Utilized reservation systems effectively, updating passenger information accurately and securely.
- Stayed current on industry trends and technological advancements in reservation systems for continuous improvement in job performance.
- Prepared necessary reports on daily check-in activities, supporting management in identifying areas for improvement.
- Trained new Check-in Agents on best practices in customer service delivery, fostering a positive work environment.
- Maintained detailed knowledge of airport policies and procedures to ensure seamless operations.
- Enhanced customer satisfaction by efficiently processing check-ins and issuing boarding passes.
Sales Assistant
Teruya & Sterling, Florida
08.2022 - 01.2023
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Arts - Tourism And Travel Management
Coursed 3 Years - UADE
Argentina 05.2001 -
Skills
Professional Appearance
Team Cooperation
Processing payments
Goal-Oriented
Customer Assistance
Attention to Detail
Travel Documentation Expertise
Complex Problem-Solving
Additional Information
Reference:
Andrea Sanchez Lopez
Boss
Airbnb Aparments
Barcelona
34654917508
Timeline
Check-in Agent
Airbnb Aparments
01.2024 - Current
Sales Assistant
Teruya & Sterling, Florida
08.2022 - 01.2023
Bachelor of Arts - Tourism And Travel Management
Coursed 3 Years - UADE
05.2001 -