MERIEME SARII

OPERATIONS:

o Managed import and export logistics, ensuring compliance with international trade regulations.

o Led customs clearance and ensured smooth handling of shipments for .

o Optimized supply chain management, improving efficiency in freight forwarding and depot coordination.

o Maintained ISO tank stock control, forecasting exports and new arrivals for uninterrupted workflow.

o Implemented process improvements to enhance logistics performance and reduce costs.

o Supervised and trained teams to enhance logistics and freight handling expertise.

o Coordinated with cross-functional teams to align operations with business objectives.

SALES:

o Developed and executed sales and market expansion strategies to strengthen business presence in .

o Negotiated contracts with major global shipping lines (MAERSK, CMA, COSCO, HAPAG, MSC) to optimize freight costs.

o Managed relationships with key accounts, ensuring client satisfaction and repeat business.

o Conducted market research and trained sales agents to meet targets and enhance logistics knowledge.

o Led pricing negotiations, ensuring profitability while remaining competitive in the market.

o Resolved conflicts with clients and suppliers, ensuring smooth business transactions.

• Played a key role in the Procurement Management team, overseeing raw material sourcing to ensure consistent quality and uninterrupted supply
• Managed day-to-day export operations and implemented process improvements to enhance operational efficiency
• Led Annual Operating Plan (AOP) initiatives, contributing to significant business growth
• Maintained and strengthened relationships with key executive-level decision-makers
• Analyzed performance metrics and managed contractual agreements to ensure timely and accurate payments
• Developed and executed strategic business plans for key accounts using market and customer insights
• Addressed customer inquiries and concerns, resulting in improved overall customer satisfaction
• Represented the company at major international exhibitions, including Dubai Gulfood,Anuga and SIAL to stay current on market trends and opportunities

• Managed end-to-end shipment processes, ensuring high standards of service and efficiency
• Addressed and resolved complex customer requests and complaints, collaborating with the business development team to refine company strategies
• Enhanced onboarding processes, reducing onboarding time and improving customer experience

• Successfully managed multiple projects, consistently achieving 70% of project objectives within deadlines
• Coordinated daily activities among internal teams and external contractors, ensuring project milestones were met
• Delivered comprehensive weekly reports to investors, maintaining high transparency and investor satisfaction
• Reviewed performance against targets, appropriately identifying and managing risks and opportunities