Meredith Wagner
Barcelona
Summary
Dynamic Regulatory Risk Manager with a proven track record at Meta and PayPal, excelling in project management and crisis management. Spearheaded risk mitigation initiatives, enhanced workflow efficiencies and fostered global cross-functional collaboration. Recognized for building high-performing teams and driving alignment across stakeholders to achieve strategic objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regulatory Risk Manager
Meta
Singapore
04.2022 - 04.2024
- Managed, trained, and supported a high-performing global team of senior risk analysts
- Proactively monitored risk across APAC markets. Led and managed workflows and oversaw projects to mitigate risk around crises, elections and blocking risks for key territories
- Managed complex global projects with cross-functional stakeholders. Defined scope and deadlines, worked with direct reports on strategies for execution, monitoring and result sharing
- Developed team strategy and roadmap alongside leadership, built strategic relationships cross-functional teams and external partners to drive alignment and launch global solutions
- Communicated with executive leadership while managing time-sensitive, multi-faceted projects and to deliver regular business reports
- Promoted after one year owing to high performance of me and my team
Regulatory Risk Analyst
Meta
Singapore
07.2019 - 03.2022
- Owned high priority incident management and maintained internal processes for identifying, measuring, monitoring and reporting risks
- Built relationships with global cross-functional teams to drive alignment and launch solutions to improve risk mitigation efforts
- Drove execution of tools, systems and data projects to improve workflow efficiencies, develop new risk mitigation policies and when new product development was needed
- Designated the team expert in crisis management. Trained and equipped my team with tools to respond effectively to crisis situations
- Created and owned team and contractor training programs for cohorts of 45 people at once
- I was promoted twice owing to my strong performance
Account Manager
Braintree (PayPal)
Singapore
05.2017 - 12.2018
- Managed a portfolio of large enterprise e-commerce merchants across Asia, Australia, and New Zealand
- Advised merchants on payments processing concepts and tools including 3DS
- Developed data-driven strategies to model revenue growth and identify portfolio-wide opportunities
- Built and optimized APAC escalations response processes for severe data breaches, fraud attacks, and network outages and advised clients on fraud prevention strategies
- Built merchant and banking partner relationships and delivered reports to executive teams
- Promoted from small business to large enterprise account management
Global Onboarding Operations
Braintree (PayPal)
Chicago
08.2015 - 04.2017
- Onboarded global merchants onto Braintree platform, coordinated with risk, compliance, and international banking teams
- Managed priority cases and escalations, taking initiative to optimize internal processes
- Project-managed training programs for new hires and product releases from initiation, planning, monitoring to ongoing performance metric tracking
- Analyzed merchant feedback to influence product development and roadmap decisions with Engineering
Education
Master of Science - International Relations and Global Issues
The University of Nottingham
UK12.2014
Bachelor of Arts - International Business Management
Tecnológico De Monterrey
Mexico07-2013
International Baccalaureate -
The Abbey School
UK06.2010
Skills
- Project management
- Crisis management
- Workflow optimization
- Stakeholder engagement
- Effective communication
- Team building
- Strategic planning
Languages
English
First Language
Spanish
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Certification
- 200 Hour Yoga Teacher Training & Certification
Timeline
Regulatory Risk Manager
Meta
04.2022 - 04.2024
Regulatory Risk Analyst
Meta
07.2019 - 03.2022
Account Manager
Braintree (PayPal)
05.2017 - 12.2018
Global Onboarding Operations
Braintree (PayPal)
08.2015 - 04.2017
Master of Science - International Relations and Global Issues
The University of Nottingham
Bachelor of Arts - International Business Management
Tecnológico De Monterrey
International Baccalaureate -
The Abbey School
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