Senior Manager with 22+ years of expertise in digital business development and strategic account management, overseeing 6M euros. Proven track record of achieving objectives and delivering results. Deep knowledge in IT implementation projects, including third-party product integration, reengineering, and transformation programs. Recently focused on business development for CRM solutions and operation management using agile methodologies, primarily with Salesforce and Microsoft technologies. Successfully managed complex teams and projects from a technological, multidisciplinary, and organizational perspective. Passionate, committed, and constantly seeking new challenges and responsibilities. Client-focused and organized professional with an advanced degree, bringing diverse experience in customer service, business management, and project coordination. Excels in building relationships with clients and business audiences through collaborative communication. Reputation for innovation and creative problem-solving makes well-equipped to address any business challenge.