Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Meluika Yearwood Green

Meluika Yearwood Green

Lugones

Summary

Dedicated Bilingual Administrative with knowledge of Customer Service and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer Service Representative

PK Comunicaciones
05.2022 - 01.2023

Customer service assistance via telephone and telematics on legal services, CRM management. Collaborated with team members to develop best practices for consistent customer service delivery.

Quotation Specialist

Grainger
10.2016 - 05.2021

Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with sellers. Telephone and telematics assistance in English. Creation of Quotes - Price approval. SAP.


Customer Service Agent

Radius
08.2013 - 09.2016

Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns. Utilized strong problem-solving skills to quickly identify and address customer issues.

Saleswoman

Scalpers
12.2011 - 08.2012

Sale of Men's Clothing for Scalper Firm, Cash collection, Customer Service, Measurement taking, Inventories, etc...

Receptionist

Gimnasio Oxys
06.2007 - 04.2008

Personalized Customer Service, Reception and issuance of Calls, Invoices Preparation , Management of Collection Methods, Management of Sports Facilities.

Cashier

Carrefour
12.2006 - 12.2007

Enhanced customer satisfaction by providing efficient and accurate cash transactions. Streamlined checkout process for increased efficiency and reduced waiting times. Ensuring accurate accounting at the end of each shift.

Administrative

Ayuntamiento De Siero
11.2006 - 11.2007

Telephone and personalized attention to users. Preparation of Reports, Memories, Databases, etc... Search for job offers, subsidies, Subsidy management, email management.

Education

Superior Technician in Administration And Finance - Business Administration

I.E.S. Dr. Fleming
Oviedo
06.2004

Skills

  • Data Collection
  • Communication
  • Analysis
  • Product Knowledge
  • Resolute
  • Adaptability

Certification

  • Warehouse Assistant - CFO AYTO Oviedo - 2021
  • Treasury Operational Management - CARAC - 2023

Languages

English
Upper intermediate (B2)

Timeline

Customer Service Representative

PK Comunicaciones
05.2022 - 01.2023

Quotation Specialist

Grainger
10.2016 - 05.2021

Customer Service Agent

Radius
08.2013 - 09.2016

Saleswoman

Scalpers
12.2011 - 08.2012

Receptionist

Gimnasio Oxys
06.2007 - 04.2008

Cashier

Carrefour
12.2006 - 12.2007

Administrative

Ayuntamiento De Siero
11.2006 - 11.2007

Superior Technician in Administration And Finance - Business Administration

I.E.S. Dr. Fleming
Meluika Yearwood Green