Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Melek Ozen

Málaga

Summary

Goal-oriented recruitment professional with 12+ years of experience across diverse industries, specializing in talent acquisition, customer service, and process optimization. Proven track record of driving profitable projects, streamlining workflows, and enhancing client satisfaction through strategic decision-making and relationship management. Bilingual (English/Spanish) with strong communication and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Principal & Office Manager

SpenglerFox
03.2018 - Current
  • Built and maintained strong client relationships to understand organizational culture and recruitment needs
  • Conducted talent mapping and identified suitable candidates using tools like LinkedIn, cold calls, and database searches
  • Led end-to-end recruitment processes, including phone screenings, face-to-face interviews, and reference checks
  • Delivered detailed candidate and assignment update reports to clients on a weekly basis
  • Oversaw office operations, including budget management, invoicing, and cash tracking
  • Coordinated company events, travel arrangements, and new employee onboarding programs

Office Manager

OneWorld Consulting
11.2016 - 03.2018
  • Managed day-to-day office operations, including scheduling, correspondence, and vendor contracts
  • Acted as Executive Assistant to Managing Partners, organizing travel and meetings
  • Supported HR processes by maintaining personnel records and employee files
  • Assisted in financial reporting, including invoicing, petty cash management, and monthly closures

Office Administrator

MWH Global, Stantec
05.2013 - 03.2016
  • Handled guest interactions, phone inquiries, and correspondence professionally
  • Coordinated interdepartmental communications and ensured smooth operations
  • Assisted the Administration & Finance Manager with invoicing projects for international clients, including the European Bank for Reconstruction and Development
  • Provided logistical and administrative support for foreign employees, including residence and work permits

Intelligence Specialist

QNB Finansbank
03.2010 - 01.2013
  • Evaluated credit card applications and ensured compliance with banking regulations

Education

Bachelor's Degree - Business Administration

Anadolu University
01.2022

Associate Degree - Tourism and Hotel Management

Sakarya University
01.2008

Skills

  • Talent Acquisition
  • Candidate Pipeline Management
  • Customer Service
  • Escalation Management
  • Office Administration
  • Budget Management
  • Change Management
  • Process Optimization
  • MS Office Suite
  • File Finder
  • Vincere
  • Amadeus
  • Ezekia
  • Excellent Communication
  • Relationship Building

Certification

  • Time Management & Healthy Workplace Environment, SpenglerFox Frankfurt Conference, Germany, 2018
  • Effective Communication on the Phone, Finansbank, 2010
  • Amadeus Reservation & Automatic Pricing, Amadeus, 2008

Languages

Turkish
English
Spanish

Hobbies and Interests

  • Cinema
  • Travelling
  • Corporate Community Engagement

Timeline

Principal & Office Manager

SpenglerFox
03.2018 - Current

Office Manager

OneWorld Consulting
11.2016 - 03.2018

Office Administrator

MWH Global, Stantec
05.2013 - 03.2016

Intelligence Specialist

QNB Finansbank
03.2010 - 01.2013

Associate Degree - Tourism and Hotel Management

Sakarya University

Bachelor's Degree - Business Administration

Anadolu University

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Melek Ozen