Summary
Overview
Work History
Education
Core Skills
Languages
Timeline
Generic
MELANIA POSITINO

MELANIA POSITINO

Palma

Summary

I am a multilingual professional currently working as a account manager at a global software solutions company. My degree in International Business Management and work experiences have given me a strong foundation in business, including international operations, management principles, and excellent customer service. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Account Manager

EPI-USE Labs
Mallorca
11.2022 - Current
  • Sales strategy development, Target setting, Market research, Customer relationship management, Lead generation and prospecting, Sales presentations, negotiation and Closing Deals, Collaboration cross-functional teams, Pipeline management, Contract management, Travel, Trade fairs.

Sales Executive

EPI-USE Labs
Manchester
11.2021 - 10.2022
  • SAP trainings, presentations for Italian, Spanish and French prospects, presentations in events, economic and technical proposals, contracts, translations, HubSpot (Sales Software), market research, actively seek out new sales opportunities through LinkedIn and trade fairs.

Hotel Head Receptionist

Ibis Hotel
Bristol
09.2020 - 06.2021
  • Checking guests in and out, reservations, dealing with payments, inquiries, and complaints, manage and motivate my team and deliver training to new employees.

Hotel Head Receptionist

Clifton Hotel
Bristol
07.2017 - 07.2020
  • Planning staff Rota, checking guests in and out, reservations, dealing with payments, inquiries and complaints, manage and motivate my team and deliver training to new employees.

Booking Accommodation Officer

Host International
London
01.2017 - 07.2017
  • Correspondence with international clients and British host families, organizing accommodations for international students, coordinating arrivals and departures, and dealing with complaints.

Spanish & Italian Market Coordinator

London stay UK
London
10.2016 - 01.2017
  • Correspondence with European clients, organizing accommodation and English classes, contracts, viewings, and promoting the company through social networks.

Education

X-Culture Certification -

University of West of England
01.2020

International Business Management (BS) Degree -

University of West of England

Intermediate French Certification -

University of West of England

Tourism Management Diploma -

HTL International School

Core Skills

Strong client relationship builder, presentations, negotiation skills, and foreign languages., Project planning, motivating the team, problem-solving, and staff training., MS Office, PP presentations, social media, HubSpot, SAP, and Survey Qualtrics Software.

Languages

Italian
First Language
Spanish
Proficient (C2)
C2
English
Proficient (C2)
C2
French
Intermediate (B1)
B1

Timeline

Account Manager

EPI-USE Labs
11.2022 - Current

Sales Executive

EPI-USE Labs
11.2021 - 10.2022

Hotel Head Receptionist

Ibis Hotel
09.2020 - 06.2021

Hotel Head Receptionist

Clifton Hotel
07.2017 - 07.2020

Booking Accommodation Officer

Host International
01.2017 - 07.2017

Spanish & Italian Market Coordinator

London stay UK
10.2016 - 01.2017

X-Culture Certification -

University of West of England

International Business Management (BS) Degree -

University of West of England

Intermediate French Certification -

University of West of England

Tourism Management Diploma -

HTL International School
MELANIA POSITINO