Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Megan Wood

Summary

I have developed a strong background in customer service, hospitality and retail through roles at Primark and a family soft play centre. Growing up in Spain while attending a British school has further shaped my adaptability, resilience and ability to connect with people from different cultural backgrounds. This bilingual and multicultural experience, combined with my professional roles, has equipped me with the confidence, organisation and interpersonal skills to thrive in dynamic, customer-facing environments.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Primark
09.2023 - 07.2025
  • Delivered excellent customer service by greeting shoppers, answering queries and assisting with product selection.
  • Operated tills and processed cash and card transactions with accuracy and efficiency.
  • Maintained store standards by replenishing stock, tidying the shop floor and ensuring displays were merchandised according to company guidelines.
  • Supported sales performance by promoting products and contributing to achieving team targets.
  • Collaborated effectively with colleagues, developing strong teamwork and communication skills in a fast-paced environment.
  • Adapted quickly to high-pressure situations, particularly during peak trading periods such as seasonal sales and holidays.
  • Developed multitasking, organisational and time-management skills while balancing customer needs with operational duties.

Childcare and Waitress

Play Cafe
06.2021 - 08.2023
  • Provided attentive supervision of children in the play area, ensuring their safety and wellbeing at all times.
  • Served food and beverages to both children and adults, maintaining high standards of customer service.
  • Balanced multiple responsibilities by managing table service while monitoring play activities.
  • Maintained cleanliness and hygiene throughout the centre by tidying tables, clearing waste and sanitising play equipment.
  • Supported parents and guardians by responding to queries and creating a welcoming, family-friendly environment.
  • Developed strong multitasking and time-management skills by handling food service, cleaning and child supervision simultaneously.
  • Strengthened communication and interpersonal skills by interacting with children, parents and team members in a busy, dynamic environment.

Education

Bachelor of Arts - English Literature And Drama

Bath Spa University
Bath
07-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Fluent in Spanish

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Retail Sales Associate

Primark
09.2023 - 07.2025

Childcare and Waitress

Play Cafe
06.2021 - 08.2023

Bachelor of Arts - English Literature And Drama

Bath Spa University
Megan Wood