Detail-oriented mobile technician with expertise in device repair, screen replacement, and troubleshooting. Committed to delivering exceptional customer support and enhancing service processes.
Overview
13
13
years of professional experience
Work History
Mobile Technician
Mr/Miss
tordera
03.2013 - Current
Repaired smartphones and tablets efficiently with precision tools and parts.
Repaired damaged screens or other parts of the device using specialized tools.
Guided customers in setting up accounts for email, Wi-Fi, Bluetooth, and other services to ensure seamless device functionality.
Delivered exceptional customer support by utilizing effective communication skills to resolve inquiries and enhance user experience.
Collaborated with team members to streamline service delivery processes.
Collaborated closely with colleagues from other departments to ensure customer satisfaction.
Maintained clean, organized and professional workspaces in line with company reputation for excellence.