Education
Work History
Summary
Skills
Languages
Overview
Generic

Mayrelis Santana López

Sherbrooke,QC

Education

Registered Behavior Technician,ABA (RBT-26-535915)

ATCC
United States
05.2026

Commerce

Rene O. Reiné
La Habana,Cuba.
02.2006

Work History

Restaurant Manager

Afiparc
Barcelone
03.2012 - 02.2023
  • Streamlined operational workflows to enhance service efficiency and guest satisfaction.
  • Trained and mentored staff on best practices in customer service and food safety protocols.
  • Developed and implemented training programs to improve team performance and retention rates.
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste.
  • Led strategic planning initiatives that increased revenue through targeted marketing campaigns and promotions.
  • Collaborated with vendors to negotiate contracts, securing favorable pricing for supplies and equipment.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Summary

Dynamic restaurant manager with a proven track record in team management and customer satisfaction. Expertise in training staff, optimizing inventory control, and streamlining operations to enhance guest experiences.

Skills

  • Team management
  • Inventory control and record keeping
  • Staff management
  • Organization and prioritization
  • Adaptable
  • Supervisory skills
  • Conflict resolution techniques
  • (RBT)
  • Token economy systems
  • Social skills development
  • Applied behavior analysis
  • Discrete trial training
  • Reinforcement procedures

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Full Professional

Overview

11
11
years of professional experience
Mayrelis Santana López