Carmen Tenorio
Lobon
Summary
Objective Highly charismatic individual with a strong drive for personal and professional growth, who seeks to take advantage of my diverse language skills, experience in customer service, housekeeping and focus on my goals and jobs provided to me, striving every day to improve every aspect of my . My extensive interactions with people from different countries around the world, along with my travels to countries such as Bolivia, Spain, Italy, Chile, France and the United Kingdom, have given me a unique perspective on life and fostered an open mindset when approaching various situations. and new knowledge for me.
Overview
7
7
years of professional experience
Work History
Cleaning Supervisor
Principle Cleaning Services
04.2023 - 02.2024
- Sanitised communal touchpoints for optimum worker and visitor health and wellness.
- Demonstrated utmost care and security to handle guests' belongings.
- Handled after-hours cleaning for professional office spaces, monitoring and replenishing supplies, servicing bathrooms and resetting spaces.
- Proven communication with , key stakeholders within the business, as well us bulding and maintaining close relashioships with clients.
- Supported internal and external executions of events, guests meet and greet , assisted with logistics and with catering.
Babysitter
For The Family Llivicura
02.2021 - 09.2023
- Played games, worked on puzzles, and read books with girl.
- Communicated positively with the girl and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepare simple meals from the menu proposed by the parents: pasta, omelettes, sandwiches, salads...
Waiter
Gaucho
04.2022 - 01.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Provided exceptional service to customers, ensuring a positive dining experience.
- Collaborated with team members to maintain a high standard of service and foster a welcoming atmosphere.
Customer Service Sales Representative
Clothing Store
01.2017 - 07.2019
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
Education
ENGLISH ESOL -
SOUTHWARK COLLEGE
LONDON09.2023
High School Diploma -
SACABA DIURNO
BOLIVIA 11.2020
Skills
- Fluent in Spanish, improved English and I speak Quechua (native) to Bolivia
- Strong interpersonal and communication skills, with the ability to engage and connect with diverse individuals
- Excellent customer service abilities, ensuring client satisfaction and loyalty
- Detail-oriented and organized, adept at managing multiple tasks and prioritizing responsibilities
- I have knowledge of cosmetology such as makeup and nails
Timeline
Cleaning Supervisor
Principle Cleaning Services
04.2023 - 02.2024
Waiter
Gaucho
04.2022 - 01.2023
Babysitter
For The Family Llivicura
02.2021 - 09.2023
Customer Service Sales Representative
Clothing Store
01.2017 - 07.2019
ENGLISH ESOL -
SOUTHWARK COLLEGE
High School Diploma -
SACABA DIURNO
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