Maya Martinez Medwell
Madrid
Summary
I am a recent graduate from Nottingham Trent University, holding a degree in Business Management and Marketing. My academic background provides me with a solid foundation in marketing studies, and I am deeply passionate about leveraging creativity to develop impactful marketing concepts and campaigns. My ambition drives me to continually learn and adapt to new environments swiftly. I derive satisfaction from fostering interpersonal connections and consistently display empathy towards the needs of others. I am genuinely excited to embark on my professional journey and apply my skills within the dynamic field of business and marketing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Central Mexicana Madrid
09.2022 - 05.2023
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Volunteer
Caritas Vicaría
03.2021 - 05.2021
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Facilitated community outreach to expand participation and support.
- Educated young people about strategies for driving discussions and promoting social changes.
- Coordinated with different service providers to meet clients' individual needs.
- Created educational materials to convey important information to service recipients.
Volunteer
Banco De Alimentos De Madrid
04.2020 - 05.2020
- Coordination in a group of more than 30 people.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Packaged up nonperishable food items for food bank visitors.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Tracked service activities and outcomes against outlined plans and goals.
Flamenco Teacher
Colegio Montealbir
09.2018 - 06.2019
- I was a teacher assistant in flamenco dancing aimed at children between ten and twelve years old.
- Responsibility in preparing the classes (6 hours per week).
- Communicated frequently with parents, students, and faculty to provide feedback.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Bachelor of Science - Business Management And Marketing
Nottingham Trent University
Nottingham06.2022
International Baccalaurete - Social Sciences
Liceo Europeo
Spain06.2019
Skills
- Copywriting
- Consumer Buying Habits
- Corporate Communications
- Teamwork
- Social Media Best Practices
- Problem-solving
- Process Improvement
- Photography Shoots
Certification
Cambridge English Proficiency C2
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Waitress
Central Mexicana Madrid
09.2022 - 05.2023
Volunteer
Caritas Vicaría
03.2021 - 05.2021
Volunteer
Banco De Alimentos De Madrid
04.2020 - 05.2020
Flamenco Teacher
Colegio Montealbir
09.2018 - 06.2019
Bachelor of Science - Business Management And Marketing
Nottingham Trent University
International Baccalaurete - Social Sciences
Liceo Europeo
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