Maxime Joiris
Barcelona
Summary
Experienced marketing and account management professional known for enhancing client engagement and driving market growth in the retail and technology sectors. Demonstrated expertise in crafting innovative strategies that improve digital presence, optimize operational efficiencies, and increase client retention. Highly skilled in cross-functional collaboration, adapting to market challenges, and utilizing analytics to exceed business objectives. Committed to delivering exceptional customer service through superior communication and project management skills.
Overview
3
3
years of professional experience
Work History
Account Manager
Factorial
Spain
01.2024 - Current
- Managed portfolio of 50+ clients, exceeding $35K in MRR.
- Consistently increased revenue growth by upselling clients and expanding their use of Factorial's product suite.
- Developed and executed initiatives to decrease churn rate, enhancing client retention through satisfied customers.
- Consistently achieving and surpassing monthly and quarterly sales objectives by utilizing strategic account management techniques.
- Worked closely with clients to enhance their HR processes using Factorial's tools.
- Collaborated closely with colleagues to boost the market's NDR for the French market.
Junior Consultant
Champmarket
Paris
01.2023 - 06.2024
- Developed market entry strategy for Champmarket to expand into Belgian Champagne market.
- Conducted comprehensive market research to identify opportunities and challenges in the Belgian Champagne industry.
- Implemented strategic initiatives to drive market penetration and growth.
- Increased reach among Dutch-speaking customers by successfully translating the Champmarket website into Dutch.
- Presented findings and recommendations to inform decision-making for Champmarket stakeholders.
E-commerce Marketing Assistant
TBB Agency
Barcelona
01.2022 - 07.2022
- Created compelling content for copywriting
- Achieved improved visibility and conversion rates through strategic SEO and SEA planning
- Drafted various forms of digital media including blog posts, articles, press releases, and product descriptions.
- Maintained up-to-date knowledge of Google algorithms and other changes in the ever-evolving search landscape.
- Conducted keyword research to optimize product listings and website content.
- Conducted market research to identify trends, competitor strategies, and customer preferences.
Education
BBA - Marketing Multimedia
UCLL
Leuven01-2022
South Korea Erasmus - Business Administration And Management
Pukyong National University
Busan01-2021
BBA - Advanced Business Management
UCLL
Leuven01-2023
Skills
Soft skills
- Communication skills
- Relationship building
- Problem-solving
- Negotiation skills
- Time Management
Hard skills
- Data analysis
- CRM software proficiency
- Digital marketing
- Project management
- Sales techniques
Languages
Dutch
First Language
French
Proficient (C2)
C2
English
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
Timeline
Account Manager
Factorial
01.2024 - Current
Junior Consultant
Champmarket
01.2023 - 06.2024
E-commerce Marketing Assistant
TBB Agency
01.2022 - 07.2022
BBA - Marketing Multimedia
UCLL
South Korea Erasmus - Business Administration And Management
Pukyong National University
BBA - Advanced Business Management
UCLL
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