Mauricio Muñoz Rua
Palma
Summary
Professional Summary
Experienced banking professional with a strong background in financial analysis, compliance, and business development. At Banca March, I honed my expertise in corporate banking, managing client portfolios, and building tailored financial solutions for businesses. Skilled in lending, I specialize in offering customized products such as tax leases, credit lines, and other business-specific financial tools to meet client needs effectively. My comprehensive understanding of specialized banking products, combined with a proactive approach to delivering value, ensures exceptional client satisfaction and sustainable growth for the organizations I work with.
Overview
15
15
years of professional experience
Work History
Business Banking Account Manager
Banca March S.A
Palma De Mallorca
12.2024 - Current
- Provided customers with first-rate experience and developed long-lasting relationships.
- Offering solutions, advising companies with specialized products for corporations, increasing customer corporate porfolio by 400%
- Developed and implemented customer service policies for business banking customers.
- Performed periodic reviews of existing accounts to ensure adherence to contract terms.
- Analyzed customer creditworthiness in order to determine eligibility for loans.
- Set up and completed loans with and without security.
- Advised customers on best practices when managing their finances or investing funds.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Reviewed loan applications and prepared credit proposals for senior management approval.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Managed a portfolio of clients by providing advice on financial products, services and solutions.
Personal Banking Account Manager
Banca March S.A
Palma
01.2023 - 11.2024
- Analyzed client data and identified opportunities for growth.
- Negotiated contracts with clients to maximize profitability.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Utilized problem-solving skills when dealing with difficult customers.
- Generated leads through cold calling activities.
Comercial Bank Account Manager
Banca March S.A
Palma
07.2020 - 12.2022
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Maintained accurate records of all customer interactions in the CRM system.
- Provided technical assistance during product demonstrations or presentations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conducted market research to identify potential customers.
Bank Intern
Banca March S.A
Palma De Mallorca
07.2019 - 12.2019
- Verified amounts and integrity of every check or funds transfer.
- Completed daily reconciliation of accounts using specialized software programs.
- Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
- Responded to incoming program emails and telephone inquiries.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
- Attended networking events in order to build relationships with potential clients.
Military Specialist
Ministry of Defense
Madrid
09.2009 - 04.2019
Education
Post-Graduate Certificate European Financial Advisor - Economics
European Financial Planning Association
Barcelona12-2021
BBA - Business Economics
Universitat De Les Illes Blears
Palma05-2021
Skills
- Financial Analysis
- Risk Management
- Sales and cross-selling
- CRM
- Digital banking
- Compliance and Regulatory Knowledge
- Data Analysis
- Negotiation skills
- Problem solving
- Attention to detail
- Hard work ethic
- Business development
- Credit assessment
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Business Banking Account Manager
Banca March S.A
12.2024 - Current
Personal Banking Account Manager
Banca March S.A
01.2023 - 11.2024
Comercial Bank Account Manager
Banca March S.A
07.2020 - 12.2022
Bank Intern
Banca March S.A
07.2019 - 12.2019
Military Specialist
Ministry of Defense
09.2009 - 04.2019
Post-Graduate Certificate European Financial Advisor - Economics
European Financial Planning Association
BBA - Business Economics
Universitat De Les Illes Blears
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