Mauï Poroi Martínez
Valencia
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that customers need. Curious and active learner. Maintains calm, collected and analytical mindset in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Leroy Merlin España SL
05.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Broad knowledge on lightning technical data.
- Decorative advisor
Restaurant Waiter
100 Montaditos Heron City
05.2021 - 04.2022
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Education
Master of Science - Aerospace Engineering
Universidad Politécnica De Valencia
Valencia06.2024
Bachelor of Science - Technology Education
Colegio La Salle Paterna
Paterna, Valencia07.2020
High School Diploma -
Colegio Dominicas
Paterna, Valencia06.2018
Skills
- Safe Equipment Handling
- Brand and Product Knowledge
- Serve Customers
- Demand Generation
- Providing Feedback
- Operational Improvements
- Answering Customer Questions
- Active Learning
- Strategic Business Initiatives
Additional Information
- B1 Drivers License
- Food Manipulation Certificate
Languages
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Timeline
Sales Assistant
Leroy Merlin España SL
05.2022 - Current
Restaurant Waiter
100 Montaditos Heron City
05.2021 - 04.2022
Master of Science - Aerospace Engineering
Universidad Politécnica De Valencia
Bachelor of Science - Technology Education
Colegio La Salle Paterna
High School Diploma -
Colegio Dominicas
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