Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Matthew Quinlan

Matthew Quinlan

Cala Egos

Summary

Hardworking Head Waiter with 5 years of high end serving experience. Perfect cocktail-mixing, tray and latte art skills. Proffesional singer and guitarist. Proffesional customer service and sales representative. Proffesional hairdresser.

Overview

11
11
years of professional experience

Work History

Singer/Entertainer

Sparkles
07660
05.2025 - Current
  • Singing on stage from 9pm-12am 7 nights a week while hosting the karaoke

Cafe Supervisor

Elixis
London
12.2024 - 04.2025

• Making 2-300 perfect coffees a day with perfect latte art

• Table service

• Recommending specials.

•Supervising/training 3-4 members of staff daily

•Ordering stock

•Closing up the cafe and counting the daily take at the end of the shift

Head Waiter, Resident Singer/host

Eden paradise
05.2024 - 11.2024
  • In this position my job was to sing on stage from 20:30-21:30 until the nightly show starts
  • Then from 21:30-23:00 I waited tables (300 + people)
  • After this I hosted the karaoke until 00:00 which was closing time and then finally I helped my boss count the cash
  • I worked 7 days a week for 6 months (seasons 2023 &2024) without a single day missed
  • Trained staff members on use of POS system.

Barman/waiter

Hotel central
12.2023 - 03.2024
  • Promoting, making cocktails, serving drinks in a very fast paced apres ski bar
  • 300-400 people per night

Head Waiter, Resident Singer/host

Eden paradise
05.2023 - 11.2024
  • Same as above

Warehouse operative/customer service representative

Huboo
07.2021 - 06.2023
  • Emailing clients helping them with issues, sorting parcels and ensuring all the client specific packaging requests are met with a high standard
  • General upkeep of the warehouse
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.

Waiter and Barman/Barista Shift Supervisor

The Fitzwilliam Hotel
08.2017 - 05.2021
  • Serving tables, pouring pints/making cocktails behind the bar
  • Barista training/service, giving in depth consultations of our various afternoon teas, stocking the bar, hosting wedding parties, greeting guests, ordering stock and above all giving a 5 star service ensuring that guests come back soon
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

Sales representative

Dyson
01.2016 - 08.2017
  • Encouraging the public to purchase the Dyson hairdryer which retailed at 400.00 euro
  • At these stalls I would demo the product by doing blow dries on the public, explaining every single detail about the product while hitting monthly targets for myself and the company
  • I am proud to own the record for most ever sold in one day in all of Ireland, 52 hairdryers

Apprentice hairdresser

Peter Mark
08.2014 - 01.2016
  • Applying tints and highlights in a very high-pressure environment
  • Keeping the salon clean and tidy at all times, providing models every week for training, blow drying all hair types, stock checking for colour, serving tea and coffee, shampooing clients, applying toners etc

Education

Leaving Certificate -

Salesian College
Kildare, Ireland

Skills

  • Vocal performance
  • Stage presence
  • 5 star hospitality service
  • Cocktail mixing
  • Latte art
  • Customer service
  • Hairdressing
  • Hosting
  • Sound engineering
  • Inventory management
  • Staff supervision
  • Problem solving
  • Conflict resolution

Accomplishments

  • Supervised team of 5 staff members.
  • Documented and resolved sales issue which led to 500 hairdryers being sold in Dyson.

Timeline

Singer/Entertainer

Sparkles
05.2025 - Current

Cafe Supervisor

Elixis
12.2024 - 04.2025

Head Waiter, Resident Singer/host

Eden paradise
05.2024 - 11.2024

Barman/waiter

Hotel central
12.2023 - 03.2024

Head Waiter, Resident Singer/host

Eden paradise
05.2023 - 11.2024

Warehouse operative/customer service representative

Huboo
07.2021 - 06.2023

Waiter and Barman/Barista Shift Supervisor

The Fitzwilliam Hotel
08.2017 - 05.2021

Sales representative

Dyson
01.2016 - 08.2017

Apprentice hairdresser

Peter Mark
08.2014 - 01.2016

Leaving Certificate -

Salesian College
Matthew Quinlan