Matteo Romano'
Como,CO
Summary
Motivated travel agent with over 30 years of industry experience. Demonstrates great competence in prioritizing, managing multiple tasks concurrently and achieving set goals. Entrepreneurial and eager to bring personal background in business travel to a 'cutting-edge organization .
Overview
30
30
years of professional experience
1
1
Certification
Work History
Business Travel Consultant
CWT
06.2012 - Current
- Researching best accommodation solutions for groups, executives and clients with special needs.
- Purchase and issuance of air and rail tickets. Hotel reservations
- Group reservations , meeting rooms and VIP services (lounge, chauffeur service etc)
Business Travel Consultant
CISALPINA TOURS SPA
12.2011 - 02.2012
Team Leader Implant Arnoldo Mondadori Editore spa, with duties in air, rail, sea, hotel reservations and car rental sales.
Business Travel Consultant
Carlson Wagonlit Travel
09.2004 - 12.2011
- with duties in air, rail, maritime, hotel reservation and car rental ticket sales.
- Since February 2009 Team Leader Implant Arnoldo Mondadori Editore spa, with duties in air, rail, sea, hotel booking and car rental sales.
Travel Consultant
Pocket Viaggi
11.2001 - 09.2004
- With duties in air, rail, and sea ticket sales, hotel reservations, car rentals, and leisure travel
Business Travel Consultant
Carlson Wagonlit
05.1999 - 11.2001
- With duties in air, rail, and sea ticket sales, hotel reservations and car rentals.
Travel Consultant
Pocket Viaggi
06.1994 - 05.1999
- With duties in air, rail, and sea ticket sales, hotel reservations, car rentals, and leisure travel
Education
High School Diploma -
Dudovich High School, Advertising Graphics
Milan, Italy06.1994
Skills
- Accuracy and attention to detail
- Use of major computer tools
- Complaint handling procedures
- Interpersonal skills
- Organizational and planning skills
- Use of Office 365
- Excellent knowledge of Amadeus Gds system with related airline, hotel and car rental reservations
- Excellent knowledge of Galileo Gds system with related airline, hotel and car rental reservations
- Excellent knowledge of Sipax system (State Railways reservation system)
- Ticket issuing and selling procedures
- Good dialectics
- Aptitude for problem solving
Certification
- IATA License, Alitalia
- Certification Frequency Organization and management of Teams, Infinity Unconventional Education via Flaminia 1801, 00188 Rome
Languages
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Italian
Bilingual or Proficient (C2)
Additional Information
I am able to organize work independently, setting priorities and taking responsibility. This ability was acquired through the various professional experiences listed above in which I was always required to independently manage different activities while meeting deadlines and set goals. I am able to work under pressure and emergency conditions and to the management of different types of audiences/customers. I have the ability to establish excellent agency/client difident relationships through my calmness and propensity for problem solving.
Hobbies
- Cooking
- Meditation
- Journeys
- Sport
- Dogs
Timeline
Business Travel Consultant
CWT
06.2012 - Current
Business Travel Consultant
CISALPINA TOURS SPA
12.2011 - 02.2012
Business Travel Consultant
Carlson Wagonlit Travel
09.2004 - 12.2011
Travel Consultant
Pocket Viaggi
11.2001 - 09.2004
Business Travel Consultant
Carlson Wagonlit
05.1999 - 11.2001
Travel Consultant
Pocket Viaggi
06.1994 - 05.1999
High School Diploma -
Dudovich High School, Advertising Graphics
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