Matteo Dori

• Sales
• Customer service.
• reception of merchandise
• quality control
• reception of merchandise
• quality control
• cash register daily opening/closure.
• Resolved customer complaints in a timely manner.
• Maintained cleanliness of the sales floor area at all times.
• Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.

My job involved customer reception, guided tour of the store promoting MADE IN ITALY leather goods and jewelry products, sales, customizing items and general support to foreign customers (Spanish and English speakers).

Bojola

• Monitoring production process
• quality control
• orginizing workflow
• written/oral communication/reports with international clients
• meeting production targets, arranging deliveries

• Arranging new shop opening
• managing stock and merchandise
• training
• hiring
• implementing strategies to increase sales and profitability.

Teaching conversational English (Primary to High school level) + part-time Corporate English Training.

Developing and promoting products through telephone and webchats based campaigns within the Telecomm, Digital tv, cars and insurance sectors.

Administration of Hardware and Software Maintenance contracts dealing with Italian clients within daily and quarterly deadlines. Review of products prices, components and contracts terms.

Contributed to the online research and review of new trends, business news, M&A and VC activity in the software technology, telecom and digital media sectors.