Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARTA MORANTA-MATEU

MARTA MORANTA-MATEU

Caimari

Summary

  • Well-organized person, passionate about the hospitality industry
  • Currently studying a 5-year dual degree in Tourism and Business Administration at the University of the Balearic Islands
  • Proactive individual with customer service skills
  • Seeking a front office position and eager to take on new responsibilities



Overview

1
1
year of professional experience

Work History

Leisure Assistant

Tramuntana Summer Sport
06.2024 - 08.2024
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Enhanced participant enjoyment by creating and implementing diverse recreational activities.

Front Desk Receptionist Intern

Melia Hotels International
05.2023 - 08.2023
  • Contributed to a welcoming environment by maintaining a clean and organized front desk area.
  • Managed a high volume of incoming calls, directing them to appropriate departments with professionalism and courtesy.
  • Resolved customer problems and complaints.

Education

5-year Dual Degree - Tourism And Business Administration

University of The Balearic Islands
Mallorca
01-2027

Skills

  • Customer Service
  • Problem-Solving
  • Multitasking
  • Teamwork and Collaboration

Languages

Catalan
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)

Timeline

Leisure Assistant

Tramuntana Summer Sport
06.2024 - 08.2024

Front Desk Receptionist Intern

Melia Hotels International
05.2023 - 08.2023

5-year Dual Degree - Tourism And Business Administration

University of The Balearic Islands

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MARTA MORANTA-MATEU