MARTA MORANTA-MATEU
Caimari
Summary
- Well-organized person, passionate about the hospitality industry
- Currently studying a 5-year dual degree in Tourism and Business Administration at the University of the Balearic Islands
- Proactive individual with customer service skills
- Seeking a front office position and eager to take on new responsibilities
Overview
1
1
year of professional experience
Work History
Leisure Assistant
Tramuntana Summer Sport
06.2024 - 08.2024
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Worked with children of varying age, interest, skill, and developmental levels.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
Front Desk Receptionist Intern
Melia Hotels International
05.2023 - 08.2023
- Contributed to a welcoming environment by maintaining a clean and organized front desk area.
- Managed a high volume of incoming calls, directing them to appropriate departments with professionalism and courtesy.
- Resolved customer problems and complaints.
Education
5-year Dual Degree - Tourism And Business Administration
University of The Balearic Islands
Mallorca01-2027
Skills
- Customer Service
- Problem-Solving
- Multitasking
- Teamwork and Collaboration
Languages
Catalan
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Leisure Assistant
Tramuntana Summer Sport
06.2024 - 08.2024
Front Desk Receptionist Intern
Melia Hotels International
05.2023 - 08.2023
5-year Dual Degree - Tourism And Business Administration
University of The Balearic Islands
Similar Profiles
Paris AlexanderParis Alexander
Camp Counselor at Sport Western Summer CampCamp Counselor at Sport Western Summer Camp
Ignacio Dillmann MolinaIgnacio Dillmann Molina
Waiter at Vent De Tramuntana RestaurantWaiter at Vent De Tramuntana Restaurant
Connell Brinsley LordConnell Brinsley Lord
Gym Manager at University of the West Indies, Academy of Sport, Faculty of SportGym Manager at University of the West Indies, Academy of Sport, Faculty of Sport