Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Work Preference
Interests
Official driving license
Marta Caballero
Open To Work

Marta Caballero

Darwin,NT
To think, to analyze, to invent are not unusual acts; they are the natural breathing of intelligence
J.L Borges

Summary

With more than 15 years of customer-facing experience across roles as a Beauty Therapist, Retail Sales & Supervisor, and Massage Therapist, I bring a strong background in delivering high-quality treatments and services. Over the past three years in Australia, I have expanded my expertise into wellness and holistic techniques, including remedial and sports massage. Passionate about continuous learning, I enjoy developing my skills in innovative therapies to support my clients’ well-being and enhance both my professional and personal growth.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Massage Therapist & Beauty Therapist

Aaliyah Bodytherapy
Darwin, NT
07.2025 - Current
  • Assisted in scheduling appointments. Responded to phone inquiries. Welcomed clients upon arrival. Processed payments efficiently. Generated client service tickets for follow-up.
  • Enhanced client well-being through tailored aromatherapy blends during massage sessions.
  • Guided clients in implementing lifestyle modifications to enhance alignment, posture, and gait.
  • Provided deep tissue massage to alleviate muscle tension and promote relaxation. Delivered aromatherapy massage to enhance overall well-being. Assisted clients with remedial-sport massage to support recovery from injuries. Conducted lymphatic drainage massage to improve circulation and detoxification. Offered facial and head massage to relieve stress and tension. Administered reflexology to promote relaxation and balance throughout the body.
  • Executed social media updates and distributed promotional materials to enhance marketing initiatives.

Spa Beauty Therapist

Cullenbay Day Spa
Darwin, NT
01.2025 - 07.2025
  • Facial Treatments: Delivered personalized skincare treatments utilizing advanced techniques and high-quality products (e.g., VISIA analyzer). Experienced with premium brands and protocols including Waterlily, Vanessa Megan, O Cosmedics, Elemis, Divine Pro, and Crystal Microdermabrasion. Skilled in adapting techniques for individual client needs and brand-specific protocols.
  • Body Treatments: Proficient in spa body therapies such as Waterlily & Dr. Babor treatments, body scrubs, body masks, chemical peelings, spa baths, sauna red light therapy (Red LD), and cupping.
  • Massage Therapy: Extensive experience in facial massage (brand-specific techniques), remedial and sports massage, deep tissue, relaxation, aromatherapy (integrating holistic techniques and dōTERRA essential oils), warm stone therapy, lymphatic drainage, and detoxifying treatments.
  • Retail & Client Consultation: Enhanced client satisfaction through effective communication and tailored beauty solutions. Skilled in personalized retail sales, advising clients based on their skin type, previous treatments, and individual goals to achieve optimal results with home care.
  • Clinic Operations & Marketing: Scheduling client appointments, tracking treatment progress, creating promotions, marketing strategies, website editing, stock control, and ensuring general cleanliness and maintenance of the spa.
  • Research & Product Knowledge: Regularly updated on the latest advancements and studies related to treatment protocols and product lines to enhance client results and integrate knowledge into both in-cabin treatments and retail recommendations.

Supervisor and Massage Therapist

Chilax Body Therapy
Darwin, Australia
04.2022 - 11.2024
  • Team management and coordination to ensure smooth daily operations.
  • Ensuring quality service delivery across all treatments and customer interactions.
  • Training and development of staff to maintain high professional standards.
  • Monitoring and maintaining equipment, treatment rooms, and stock levels.
  • Performed a wide range of massage styles: Deep Tissue, Remedial, Sports, Relaxation, Hot Stone, and Reflexology.

Supervisor and Beauthy Therapist

Amalfi Bodyteca
Darwin, Australia
05.2022 - 05.2023
  • Took care of daily spa operations to make sure everything ran smoothly.
  • Helped manage and support a team of massage therapists in their daily work.
  • Focused on giving great customer service and making sure clients were happy.
  • Listened to clients' needs and created personalised treatment plans for their ongoing care.
  • Performed facial treatments and a variety of massages including relaxation and remedial techniques.

Laser Technician and Sales Specialist

Grupo Stop
Madrid,Spain
11.2019 - 04.2022
  • Worked as a laser technician in the treatment room, following laser protocols and using machines like Alexandrite PRO/Mini and DIODO Cocoon.
  • Carried out client consultations, including skin analysis, health checks, and discussing treatment goals.
  • Managed treatment follow-ups, rebooking, and daily appointment schedules, often coordinating over 50 clients per day.
  • Sold promotions and treatments, meeting daily and monthly sales targets.
  • Assisted clients with financing options by contacting banks during the sales process.
  • Took part in team meetings with the main manager to plan internal promotions and track group and individual sales performance.
  • Responsible for cash register management, including daily opening and closing.
  • Handled reception duties such as managing documents, schedules, HR communication, and maintaining equipment.
  • Managed clinic stock and supplies to ensure smooth daily operations.

Sales Specialist in Facial and Body Treatments

Ritual´s Cosmetics
Madrid,Spain
08.2018 - 08.2019
  • Worked for a Dutch company awarded as the best in customer service and experience in Europe.
  • Sold natural skincare and body products based on oriental rituals, plus home devices and sustainable, high-quality fashion.
  • Organised the store and stockroom, handled general cleaning of the shop and storage areas, managed the till, and took care of daily opening and closing.
  • Managed group and corporate sales, and helped prepare the store for busy seasons like Christmas and sales periods.
  • Followed clear sales protocols for treatments and products, ensuring great customer experiences.
  • Regular training through company apps and monthly team meetings.
  • Maintained good communication with the manager, staff, marketing team, and area managers to keep everything running smoothly.
  • Helped the store stay number one in sales across Europe, earning weekly bonuses and gifts for the whole team.
  • Took part in fun weekly sales challenges that gave extra bonuses to top sellers.

Luxury Sales Manager

Premier By Dead Sea
Madrid,Spain
05.2015 - 06.2018
  • PREMIER BY DEAD SEA is a Israeli company based all over the world, belongs to a conglomerate of companies under the name of Wildmagic, CHWASZCZ or ESHVEAIRE.
  • Facial treatments sales team leader.
  • Recruitment of clients in the street and inside the clinic.
  • Responsible for daily and monthly store goals, opening and closing of cash register.
  • Assessment and facial treatments on cabin.
  • Training new staff in sales.

Beauty Therapist

Cuerpo 10
Madrid, Spain
06.2012 - 07.2014
  • Facial and body treatments in cabin, massages, laser (IPl) and wax depilation, makeup, manicure and pedicure.
  • Sale of products and treatments,cleaning and stock

Hairdresser and Beauty Therapist

Visopi Peluqueria S.L
Madrid
10.2007 - 07.2008
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference..
  • Waxing,manicure,pedicure & relaxation massages.

Education

English Course - Education

IH School of English, Darwin, NT
04.2023
  • General English course.

English Degree - Education

BAE, Boston
08.2013

Certificate of Intensive Language Study (Boston Academy of English Boston, USA).

Beauty Therapist & Hairdressing Degree - Education

I.E.S Las Canteras, Spain
09.2012
  • Postgraduate studies in Beauty and hairdressing

Skills

  • Business flow and productivity
  • Dependable and responsible
  • Understanding of Beauty treatments and techniques
  • Remedial massage/Sport massage strong skills
  • Strong client relationships
  • Sales and upselling
  • Retail experience
  • Flexibility and adaptability
  • Attention to detail
  • Multitasking and organization
  • Friendly, positive attitude

Certification

  • Licensed Beauty therapist and hairdressing - 2008-2012
  • Licensed High school - 2008

Timeline

Massage Therapist & Beauty Therapist - Aaliyah Bodytherapy
07.2025 - Current
Spa Beauty Therapist - Cullenbay Day Spa
01.2025 - 07.2025
Supervisor and Beauthy Therapist - Amalfi Bodyteca
05.2022 - 05.2023
Supervisor and Massage Therapist - Chilax Body Therapy
04.2022 - 11.2024
Laser Technician and Sales Specialist - Grupo Stop
11.2019 - 04.2022
Sales Specialist in Facial and Body Treatments - Ritual´s Cosmetics
08.2018 - 08.2019
Luxury Sales Manager - Premier By Dead Sea
05.2015 - 06.2018
Beauty Therapist - Cuerpo 10
06.2012 - 07.2014
Hairdresser and Beauty Therapist - Visopi Peluqueria S.L
10.2007 - 07.2008
IH School of English - English Course, Education
BAE - English Degree, Education
I.E.S Las Canteras - Beauty Therapist & Hairdressing Degree, Education

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Interests

  • High-Intensity Interval Training;CrossFit/Martial Arts/Running/Swimming
  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness

Official driving license

Circulation permit for car and motorcycle.

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Marta Caballero