Marlene Hartslief
Malaga
Summary
Versatile Sales Executive with years of experience in attracting and retaining top accounts, maintaining strong relationships with clients and improving sales and revenue. Working knowledge of strategic selling, sales methodologies and best sales industry practices. Excellent written and oral communication skills with specialties in Timeshare Sales, Timeshare Consumer Claims and Real Estate.
Overview
12
12
years of professional experience
Work History
Sales Manager (Flybys)
Club La Costa
Malaga
03.2019 - 10.2021
- Handled price objections and used proper closing techniques to generate sales.
- Employed potential client interests and goals to tailor ownership benefits outlining vacation savings and revenue opportunities to close deals.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Negotiated and closed deals with minimal oversight.
Sales Representative (Flybys)
Club La Costa
Malaga
03.2018 - 03.2019
- Showed properties to potential buyers and brokers at open houses and by appointment.
- Conducted one-on-one sales presentations and resort property tours to interested parties.
- Handled price objections and used proper closing techniques to generate sales.
- Met and exceeded personal and departmental sales goals utilizing owner generated leads.
- Attended professional training classes and assessments for continuous improvement.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Real Estate Agent
Engel & Volkers & Remax
Cape Town
02.2010 - 07.2015
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Maintained current and accurate CRM database of prospective customers.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
- Applied various methods to build client base, including networking, email and social media.
- Took prospective clients on property tours, answered questions and addressed concerns.
- Cold called clients to obtain exclusives.
- Communicated with clients to determine property needs and budget constraints.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Recommended home improvements to sellers to maximize profits and promote faster sale.
Education
High School Diploma -
Technical High School
Klerksdorp12.2004
Skills
- Prospecting Abilities
- Business Plan Execution
- Flexible Schedule
- Multitasking and Organization
- Time Management
- Team Collaboration
- Sales Strategies Implementation
- Sales Methodologies
- Consultative Sales
- Attention to Detail
- Opportunity Identification
- Deadline Management
- Verbal and Written Communication
- Pipeline Development
- Relationship Building
- Prospecting and Networking
- Task Prioritization
- Dynamic Personality
- Direct Sales
- Cold Calling
- Sales Reporting
- Sales Planning
- KPI analysis
- Pipeline Management
- Sales Tracking
- Client Relationship Management
- Account Management
- Sales team training
- Sales Presentations
- Exceeds sales goals
- Sales expertise
- CRM Software
Languages
Afrikaans
First Language
English
Proficient
C2
Timeline
Sales Manager (Flybys)
Club La Costa
03.2019 - 10.2021
Sales Representative (Flybys)
Club La Costa
03.2018 - 03.2019
Real Estate Agent
Engel & Volkers & Remax
02.2010 - 07.2015
High School Diploma -
Technical High School
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