Marko Pehnec
Bednja
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
Lear Elektrotehnika d.o.o.
Donje Ladanje
03.2023 - Current
- Guided employees in handling difficult or complex problems.
- Addressed customer concerns with suitable solutions.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Installation, wiring and adjustments of electronic elements on the moving lines in the automotive industry.
- Wiring and control of control/switch cabinets.
- Implementation of new elements on existing electronic infrastructure
Reception Manager
Hirsch Hotel GmbH
Ostfildern
08.2017 - 09.2022
- Organized and maintained documents, files and records.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Relayed information on availability, pricing and discounts to customers.
- Monitored call volumes, answered calls, and resolved customer inquiries related to reservations.
- Assisted guests daily, providing exceptional service and effective problem-solving.
Education
Hotel Management Professional - Tourism And Hotel Management
Paul-Kerchensteiner-Schule
Stuttgart06-2020
Some College (No Degree) - Computer Programming
Fakultet Organizacije I Informatike
VaraždinSkills
- Employee training
- Performance evaluation
- Problem solving
- Microsoft office
- Dependable and responsible
- Switch closet wiring/adjustments
- Advanced understanding of automotive automatisation
Languages
Croatian
First Language
German
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Supervisor of Operations
Lear Elektrotehnika d.o.o.
03.2023 - Current
Reception Manager
Hirsch Hotel GmbH
08.2017 - 09.2022
Hotel Management Professional - Tourism And Hotel Management
Paul-Kerchensteiner-Schule
Some College (No Degree) - Computer Programming
Fakultet Organizacije I Informatike
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