Marita Harink
Pamplona
Summary
Dutch professional looking for new career opportunities. Language proficiency and extensive experience abroad related to administration, support services and customer service.
Overview
18
18
years of professional experience
Work History
Online Translator and Senior Editor/Terminologist
Unbabel
02.2018 - Current
- Translating and reviewing translated texts from English to Dutch and Dutch to English
- Created and translated glossaries.
Telephone operator specialist
Helphone Servicios Informáticos
10.2017 - 11.2017
- Informed German secondary schools by phone about study possibilities at a university in Pamplona.
Accounts receivable analyst Benelux
Dell Bank International d.a.c
09.2013 - 12.2016
- Managed portfolio Benelux (EUR 40 mln) and maximized portfolio profitability
- Management lease contracts, negotiated Buy Out quotes
- Dealt with customer queries through email (Salesforce) and phone
- Assisted other departments on a regular basis with translation of documents/emails
- Participated in projects regarding improvement of workflows.
Client Services Administrator
KBC Bank London NV
08.2011 - 09.2013
- Processed KYC/customer due diligence reviews within monthly deadlines
- Processed account opening documentation and account closure requests
- Banking online contracts set up and maintenance of existing contracts, processed card activation requests
- Advanced payment and transaction management
- Customer service enquiries and cheque processing
- Kept operational procedure relating to the role up to date and wrote new procedures for KYC reviews.
Financial administrator
Lloyds Banking Group
03.2011 - 07.2011
- Interface between relationship managers/customers and backoffice teams supporting customers operational banking needs
- Assisted payments, customer care and Know-Your-Customer team with workload.
Operations administrator cheque desk
Deutsche Bank London
09.2010 - 02.2011
- Payment processing in relation to debit and credit clearing of cheques
- Checked reports for inconsistencies and errors
- Queries from internal and external customers regarding cheque payments.
Financial administrator
Deutsche Bank Service Centre Ltd.
03.2009 - 08.2010
- Provided customer service to a Dutch white labelling client of Deutsche Bank
- Payment processing, investigation and response to customer and bank inquiries related to Money Transfer Activity, checking reports for inconsistencies and errors
- Opened and closed accounts, checked all forms for errors and ensuring Know-Your-Customer approval received from the client adoption team regarding new clients
- Searched and updated databases, assisting other departments with workload.
Correspondence agent Benelux market
Hertz European Service Centre Ltd
05.2007 - 03.2009
- Dealt with global customer inquiries and ensured that all queries are dealt with
- Queries investigations by using the relevant systems and programs, informing customers and global colleagues about Hertz procedures.
Data entry employee
Centre Administration for Healthcare
01.2007 - 04.2007
Administrative assistant
Tax authorities
09.2006 - 01.2007
Legal secretary
Notary Office Bolding
04.2006 - 09.2006
Administrative assistant
Shelter Storage B.V.
06.2005 - 08.2005
Education
Anti Money Laundering Induction Course -
British Banking Association (BBA)
London, United KingdomMaster of Laws - Notarial Law -
State University Groningen
Groningen, Netherlands01.2005
Skills
- Office applications: Microsoft Office, Lotus notes
- Financial systems: SEPA,CINQ, DB Internet, IBS, W1ise online banking system, SWIFT
- CRM: Oracle, Salesforce, Infolease
- Verbal and Written Communication
- Cultural Understanding
Tel
+34684282754/+31642133434
Languages
Dutch
English
German
Spanish
Timeline
Online Translator and Senior Editor/Terminologist
Unbabel
02.2018 - Current
Telephone operator specialist
Helphone Servicios Informáticos
10.2017 - 11.2017
Accounts receivable analyst Benelux
Dell Bank International d.a.c
09.2013 - 12.2016
Client Services Administrator
KBC Bank London NV
08.2011 - 09.2013
Financial administrator
Lloyds Banking Group
03.2011 - 07.2011
Operations administrator cheque desk
Deutsche Bank London
09.2010 - 02.2011
Financial administrator
Deutsche Bank Service Centre Ltd.
03.2009 - 08.2010
Correspondence agent Benelux market
Hertz European Service Centre Ltd
05.2007 - 03.2009
Data entry employee
Centre Administration for Healthcare
01.2007 - 04.2007
Administrative assistant
Tax authorities
09.2006 - 01.2007
Legal secretary
Notary Office Bolding
04.2006 - 09.2006
Administrative assistant
Shelter Storage B.V.
06.2005 - 08.2005
Anti Money Laundering Induction Course -
British Banking Association (BBA)
Master of Laws - Notarial Law -
State University Groningen
Similar Profiles
Valentina VigilucciValentina Vigilucci
Senior Editor at UnbabelSenior Editor at Unbabel
Javier LázaroJavier Lázaro
Head of Business & SMEs at Banco SantanderHead of Business & SMEs at Banco Santander
Yana MiranovichYana Miranovich
Peer Tutor at Students Of British International School Of CracowPeer Tutor at Students Of British International School Of Cracow