Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mario Patiño

Madrid

Summary

Results-driven education professional with extensive experience in program management and student services, enhanced by international exposure in the U.S., Ecuador, and Spain. Skilled in stakeholder engagement, program delivery, and event planning, dedicated to promoting academic excellence and fostering inclusivity through innovative initiatives.

Overview

15
15
years of professional experience

Work History

Program Coordinator

University of San Diego - Madrid Center
09.2022 - Current
  • Supervise a team of program assistants, student workers, and social media ambassadors to ensure efficient daily operations.
  • Create and manage study abroad programs utilizing StudioAbroad and ViaTRM software, ensuring comprehensive planning and execution.
  • Provide academic support and troubleshooting for learning management systems, including Canvas and Blackboard, enhancing student engagement and learning outcomes.
  • Liaise with a diverse range of stakeholders, including students, faculty, administrators, visiting professors, guest speakers, host families, and visitors, to foster collaboration and communication.
  • Manage student housing for over 250 students annually, ensuring high-quality accommodations and satisfaction through effective oversight and support.
  • Negotiate contracts and agreements with housing providers, including residence halls, homestays, and hotels, to secure favorable terms and conditions.
  • Lead program orientations covering topics such as life in Madrid, housing policies, and cultural adaptation to prepare students for their experience abroad.
  • Coordinate logistics for faculty-led programs, travel seminars, and cultural excursions across Spain, ensuring enriching experiences and program satisfaction for participants.
  • Collaborate with various departments to ensure program compliance, IT functionality, and efficient facility operations.

Student Life & Housing Coordinator

University of San Diego - Madrid Center
05.2019 - 08.2022
  • Managed housing assignments, student engagement, and program support.
  • Served as the primary contact for student welfare, providing crisis management, and emergency support.
  • Supported office operations, managed IT troubleshooting in classrooms, and ensured compliance with applicable local regulations.

Business English Teacher

Vaughan Systems
Madrid
09.2015 - 05.2019
  • Tailored engaging daily study plans for individual and group needs.
  • Led small group sessions to foster immersive learning environments.
  • Provided targeted feedback to refine language accuracy.
  • Created a positive learning atmosphere to inspire professional

Production Coordinator

RC Producciones
Guayaquil
07.2014 - 09.2015
  • Managed the end-to-end production of 100 episodes, ensuring seamless execution from pre to post-production. I acted as the primary liaison between RC Producciones and CBS Broadcasting Inc., ensuring brand consistency and compliance with international production standards.

Financial Analyst

BIRA Bienes Raices SA
Guayaquil
12.2009 - 08.2012
  • Supervised a team of four to oversee supplier relationships at Bira Bienes Raíces S.A.
  • Reviewed and consolidated financial statements for executive approval.
  • Collaborated with management to develop project budgets and secure $14 million in future cash flows for new projects.

Education

Master’s - Management Information Systems and Communications

Universidad Politécnica de Madrid
Spain
01-2018

Entertainment Studies -

UCLA
Los Angeles, US
01-2013

B.B.A. - International Business

Universidad Técnica Federico Santa María
Ecuador
01-2012

Skills

  • International Education Leadership
  • Crisis & Student Support
  • Team Supervision & Operations
  • Budget & Financial Oversight
  • Contract negotiation
  • Stakeholder engagement

Accomplishments

  • Bilingual: English and Spanish

Timeline

Program Coordinator

University of San Diego - Madrid Center
09.2022 - Current

Student Life & Housing Coordinator

University of San Diego - Madrid Center
05.2019 - 08.2022

Business English Teacher

Vaughan Systems
09.2015 - 05.2019

Production Coordinator

RC Producciones
07.2014 - 09.2015

Financial Analyst

BIRA Bienes Raices SA
12.2009 - 08.2012

Master’s - Management Information Systems and Communications

Universidad Politécnica de Madrid

Entertainment Studies -

UCLA

B.B.A. - International Business

Universidad Técnica Federico Santa María
Mario Patiño