Marina Rora
Quality Professional
Alicante
Summary
I am results-driven Quality Manager with over 15 years of experience in ensuring processes and products excellence. I have expertise in implementing quality control systems, conducting audits, leading continuous improvement initiatives. Strong analytical thinking and communicative skills allow me effectively to collaborate with different teams, including project teams, customers, suppliers and ensure smooth task execution and goal achievement.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Career Break
07.2022 - Current
- Studied Spanish and German to improve language proficiency for personal and professional communication
- Relocated to Spain and helped my family adapt to the new environment
- Completed software testing courses, gaining key skills in test design and bug reporting
Software Quality Assurance Engineer Trainee
11.2023 - 02.2024
- Gained experience in an IT project, focusing on software testing
Quality Manager
Siemens LLC
04.2019 - 07.2022
- Managed quality systems and product certification for medium voltage products in Russia and Kazakhstan
- Ensured compliance with EAU certification for over 30 product types
- Developed and updated process maps and KPIs to meet business needs, resulting in a 30% reduction in audit and certification times
- Spearheaded a customer survey project, analyzing data and implementing corrective actions, resulting in a 10% improvement in project transparency and increased customer satisfaction
- Investigated nonconformities and product safety issues, including supplier factory audits
- Conducted internal audits, achieving zero major findings
- Enhanced production site processes, achieving successful QM certifications
- Ensured quality management across various projects
- Provided QM training for over 100 employees, boosting quality awareness and internal communication
- Documented order management and service processes, mitigating risks and improving operational efficiency
- Successfully obtained two critical certifications: one enabled the company to secure contracts with a major government client, while the other helped avoid penalties from the client
- Streamlined the product certification process, achieving transparency in quality processes, with results from 2021-2022 praised by management for their effectiveness and efficiency
Chief Quality Specialist
Siemens LLC
03.2011 - 03.2019
- Managed the ISO internal audit system for Siemens in Russia and Kazakhstan, achieving certifications for all Siemens locations
- Maintained effective communication with certification bodies
- Trained the internal audit team and over 100 employees, increasing audit effectiveness by 50%
- Provided quality support for the Infrastructure & Cities business sector in Kazakhstan and Russia, boosting operational standards
- Collected data on critical nonconformities, participated in their analysis, prepared monthly reports, and enhanced issue awareness for management
- Conducted audits and led corrective actions, achieving zero nonconformities during certification
- Acted as Quality Manager in three major projects, conducting supplier audits and managing nonconformity processes
- Documented and localized processes for new Siemens factories
- Won the 2013 Siemens Award as the Best Siemens (Russia) Employee for exceptional contributions to quality management
Auditor (Trainee)
TUeV Rheinland
12.2010 - 10.2013
- Oversaw QMS certification, documentation, and conducted internal audits, contributing to a successful certification without major findings
Quality Manager
Avicomp Service LLP
06.2007 - 02.2011
- Led the implementation of the Quality Management System (QMS), securing ISO certification
- Maintained productive relationships with certification bodies to facilitate smooth certification processes
- Oversaw IT product certification, successfully certifying all products within the required timeframe
- Conducted internal audits to ensure compliance and identifying areas for improvement
- Trained over 20 employees on quality management practices and procedures
- Developed and led annual customer satisfaction surveys, enhancing feedback loops for IT product satisfaction
- Managed and updated documentation of internal procedures, improving process clarity and efficiency
- Prepared and presented QMS status reports to top management, fostering data-driven decision-making
- Successfully shifted management’s perspective on customer feedback by demonstrating the critical impact of regular surveys and corrective action, highlighted by a pivotal contract renewal issue
Quality Engineer
Moscollector
10.2006 - 05.2007
- Managed QMS certification, documentation, and internal audits, contributing to the company's successful certification without major findings
Quality Management System Expert
INCOTEX
08.2005 - 10.2006
- Managed QMS certification, documentation, and internal audits, contributing to the company's successful certification without major findings
- Participated in the acceptance of electronic products
Education
Quality Engineer - Manager - Quality management
Chuvash State University named after I.N. Ulyanov
09.2000 - 08.2005
Translator of the professional communication area - undefined
Moscow Linguistic Institute
09.2009 - 06.2010
Quality Assurance Engineer - undefined
Practicum by Yandex (INO CPE “Yandex EdTech”)
02.2023 - 08.2023
Skills
ISO
OHSAS
QMS
Audits
Product Safety
Quality methods (8D, FMEA, 5Why etc)
NCC
Business processes
KPI
VDA
Quality Management in Projects
Products certification
Supplier Quality Management
Quality Assurance
Customer Satisfaction
Problem-solving
Failure mode and effects analysis
Certification
Diploma Quality Assurance Engineer (Professional Training Course), Practicum by Yandex, 07/01/23
Custom
- Chuvash State University named after I.N. Ulyanov, Cheboksary, Russia, 09/01/00, 08/01/05, Quality Engineer - Manager, 5 out of 5
- Moscow Linguistic Institute, Moscow, Russia, 09/01/09, 06/01/10, Translator of the professional communication area
- Practicum by Yandex (INO CPE “Yandex EdTech”), Moscow, Russia, 02/01/23, 08/01/23, Quality Assurance Engineer
Personal Information
- Number of Children: 1
- Family Status: married
- Date of Birth: 05/03/83
Custom
- 2010, IT Customers satisfaction measurement
- 2004, Effective supplier chain management in IT company
Custom
- 2019, Lead QMS Auditor, TÜV Academy, Russia
- 2018, Process Auditor VDA 6.3, VDA Training Center, Russia
- 2017, ISO 9001:2015 Revision, Siemens (Web-based Training)
- 2014, Quality Management in Projects, Siemens, Russia
- 2014, Supplier Quality Management, Siemens, Germany
- and other trainings related to hard and soft skills
Timeline
Software Quality Assurance Engineer Trainee
11.2023 - 02.2024
Quality Assurance Engineer - undefined
Practicum by Yandex (INO CPE “Yandex EdTech”)
02.2023 - 08.2023
Career Break
07.2022 - Current
Quality Manager
Siemens LLC
04.2019 - 07.2022
Chief Quality Specialist
Siemens LLC
03.2011 - 03.2019
Auditor (Trainee)
TUeV Rheinland
12.2010 - 10.2013
Translator of the professional communication area - undefined
Moscow Linguistic Institute
09.2009 - 06.2010
Quality Manager
Avicomp Service LLP
06.2007 - 02.2011
Quality Engineer
Moscollector
10.2006 - 05.2007
Quality Management System Expert
INCOTEX
08.2005 - 10.2006
Quality Engineer - Manager - Quality management
Chuvash State University named after I.N. Ulyanov
09.2000 - 08.2005