Mariia Drapii
Marbella
Summary
I am a dedicated professional with a strong focus on achieving and surpassing goals in training, sales, education, and client relations. I excel in strategic planning, problem-solving, and clear communication, with a proven history of driving growth and improving operational efficiency. I enjoy building strong client relationships, spotting new business opportunities, and coming up with innovative solutions to help achieve organizational goals. I'm committed to continuous learning and professional development, with a passion for excellence and a drive to succeed in a dynamic environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Real Estate Agent
Niche Estates
Marbella
02.2023 - Current
- Prepared comparative market analysis to estimate properties' value.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Negotiated purchase agreements and contracts with buyers and sellers.
Assistant Manager
Pype Enterprises SL
Marbella
01.2023 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Proposed or approved modifications to project plans.
Front Office Administrator
Hilton
Belgrade
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Inputted data into database system accurately and timely.
Assistant to the General Manager
Hilton
Kyiv
- Provided feedback on performance reviews of employees under supervision of the GM.
- Created reports on a regular basis summarizing various business metrics and trends.
- Collaborated with other departments in developing strategies for increasing customer satisfaction ratings.
Education
BBA - Business Administration
Schellhammer
Marbella06-2024
BBA - Hospitality Administration And Management
Les Roches
MarbellaSkills
- Social Media Marketing
- Scheduling and Coordinating
- Business Analysis and Reporting
- Work Planning and Prioritization
- Task Delegation
- Problem-Solving
- Performance Tracking and Evaluation
- Employee Development
- Revenue Forecasting
- Cross-Functional Teamwork
- Project Management
- Innovation management
- CRM software use
- Partnership Development
- Strategic Planning
- Time Management
- Multitasking
- Analytical Skills
Languages
Russian
First Language
Ukrainian
Proficient (C2)
C2
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Certification
Professional Courses and Certifications
- Advanced Sales Strategies and Techniques
- Mastering Sales Excellence
- Psychological Insights for Professional Development
- Neuro-Linguistic Programming (NLP) for Effective Communication
- Entrepreneurship and Innovation in Business
- Media Production, Journalism, and Public Speaking
Timeline
Real Estate Agent
Niche Estates
02.2023 - Current
Assistant Manager
Pype Enterprises SL
01.2023 - Current
Front Office Administrator
Hilton
Assistant to the General Manager
Hilton
BBA - Business Administration
Schellhammer
BBA - Hospitality Administration And Management
Les Roches
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