Maricica Stoica Brown

• Developed customized lesson plans to address individual student needs and learning styles.
• Implemented engaging activities to enhance language acquisition and retention.
• Facilitated conversational practice sessions, improving fluency and confidence in speaking.
• Incorporated real-life examples into lessons to make abstract concepts more relatable and engaging for students.
• Developed student confidence through positive reinforcement strategies.

Conducting market research to identify high-demand niches on Amazon KDP. Designing, publishing, and selling coloring books, journals, and other print-on-demand titles.

• Greeted visitors and directed them to appropriate personnel, ensuring positive first impressions.
• Managed multi-line phone system, efficiently routing calls and taking messages as needed.
• Assisted in scheduling appointments, maintaining organized calendar for staff and clients.
• Maintained reception area cleanliness and organization, promoting a professional environment.
• Processed incoming and outgoing mail, ensuring timely delivery of communications.
• Updated and maintained client database, improving accuracy of records and information retrieval.
• Collaborated with team members to streamline front desk operations and enhance service efficiency.
• Handled basic inquiries from clients, providing prompt and accurate information to support needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.

• Developed engaging lesson plans aligned with curriculum standards to enhance student learning outcomes.
• Fostered a positive classroom environment promoting respect, inclusion, and active participation.
• Collaborated with colleagues and parents to address individual student needs effectively.
• Established open communication and positive relationships with students, parents, peers, and administrative staff.
• Provided warm, supportive environment for developing academic, social, and emotional growth.
• Maintained positive and professional classroom environment throughout school year.
• Developed communicative relationships with students and parents to support learning.
• Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
• Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.